Televison & Video Logo

Related Topics:

Posted on Feb 12, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

MINTEK-37" LCD HDTV....DTV-373-D

I needed new batteries for remote. I put them in, and TV has come on, but I cannot change the channel at all, or put the volume up or down, at all. It just stays on the same channel.

When the batteries would nopt work, I pressed a few buttons on the right side of TV, like "power" and "channels" and "volume." However, I do not think I did anything wrong. There must be a "button" I need to press or a certain "thing" to do to the remote, or TV. I even pulled the plug out of the wall, then placed it back in. It did no good. The TV is only less than one-year old. I do not know who the "PARENT" Company is that 'OWNS" MINTEK. It MIGHT be HP(Hewlett-Packard)....I DO know that Isaw another TV on one day, and it had the same EXACT remote...the placement of the buttons, and the color.....It was called "INITIAL" TV.

CAN ANYONE HELP ME , PLEASE? I AM "DISABLED" AND THE TV IS MY LIFE...ESPECIALLY DURING THE NIGHTTIME WHEN I AM IN PAIN, AND I AM UP, WATCHING IT. I WOULD APPRECIATE YOUR HELP, AS SOON AS POSSIBLE. THANKYOU SO MUCH. EVEN IF YOU HAD A TELEPHONE # FOR "MINTEK." THANKYOU.

  • 1 more comment 
  • ming29 Feb 12, 2008

    February 12, 2008 2:26AM EST



    Dear wg,



    Thankyou very much for at least, responding to me, and TRYING to help me with the problem. I did leave the batteries out for 15-20 minutes and left the TV unplugged for 30 minutes. Still, when I turned it on, the same channel is on, I cannot use the Volume OR Channel controls...they just will not move, or show up on the TV! I cannot understand it! The TV has been terrific, up until now, and has a beautiful picture.



    I do not know what has happened, but, I also appreciate, very much, the telephone number you gave me to call "Mintek." I hope they are still in business! I had gotten the TV from QVC TV, and they are usually very good about their products, themselves. If, for any reason, I have no luck with "Mintek", I will call QVC and tell their Customer Service Dept. about the problem. I guess I won't be watching it with the channels I want for quite a while.....unless "Mintek" is able to help me, over the telephone.



    Thankyou very much for your time and caring. I appreciate it very much! At least you tried!



    Most Sincerely,



    SM

  • ming29 Feb 12, 2008

    February 12, 2008



    Hi, wg!

    Even though the suggestion you gave did not do the trick with my tv.....the point is....you tried, and also, you gave me a telephone number with which to call the company that makes my tv....I appreciate that very much.



    Thankyou once again.



    SM

  • Anonymous Aug 16, 2008

    Our tv has been working just fine until last night when the tv was stuck on channel 2. We have tried to do it manually and even unplug it but nothing seems to be working. Please help!

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 84 Answers
  • Posted on Feb 12, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Jan 28, 2008
Answers
84
Questions
2
Helped
32336
Points
140

There seems to be alot of the same problems with this tv. you can try leaving it unplugged for 30 mins and leave the batteries out of the remote for 15 mins to see if that would work. i found a # you can call for mintek products 1800-838-3315.
good luck.
wg

1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Dec 13, 2007

SOURCE: Problem w/ "Cable In" connection socket on Mintek DTV-373-D 37" HDTV

Just contacted QVC and was told by customer no service that they had no information at all on Mintek. Furthermore, I was told that the warranty would be covered by Mintek and not QVC. I must say I did find that a bit suprising. I expect better of QVC. Purchased the same model in November of 06. None of the buttons on the TV will repsond and it has a dvd it won't eject. If I have to pay for service that's fine, but I'd at least like to try to see if it's still under warranty.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to reset mintek dtv-265-d telivision after replacing power supply

MINTEK DTV-373-D OWNER'S MANUAL Pdf Download.

www.manualslib.com > ... > TV DVD Combo > DTV-373-D
View and Download Mintek DTV-373-D owner's manual online. Mintek DTV-373-D OWNER'S MANUAL 37''. DTV-373-D TV DVD Combo pdf manual download.

Mintek DTV-265-D 26 in. LCD TV Factory reset - Questions ...

www.fixya.com > ... > Mintek > Mintek DTV-265-D 26 in. LCD TV
...factory reset to this TV. It will make all to factory settings. There are two types ofreset to TVs. The first is simple to do; a Hard Reset. The other is somewhat ...

Mintek reset button location Combination Televisions ... - Fixya


0helpful
1answer

Mintek 37 in lcd tv

You could have a bad button on the TV or the microprocessor could be bad.
0helpful
1answer

My mintek dtv-373-d is stuck on encrypted channela nd will not do anything else. I can't get the menu to come up or anything to change. help

I'm assuming you have Cablevision. This is becoming a known problem with their broadcasting system. They have been upgrading and it has been causing the TVs to freeze up on a specific channel .

Simple way to fix it:
1. Unplug tv
2. Unplug coax from tv
3. Plug tv back in
4. In the Menu go to Setup > CH setup > CH Memory > Cable (digital)
5. Enable channel skip for channel that it is currently stuck on
6. Push Menu to exit
7. Change to any other channel
8. Reconnect coax to tv.

Followup:
Avoid this channel and go give Cablevision a call and let them know about it. They won't do anything to fix it until they get a certain number of reported issues about the problem
0helpful
2answers

Codes

If you are using a remote supplied by your cable company with their box, check their website for possible codes for your set.
0helpful
1answer

Code #'s for remote control recognition

Turn on the TV, and the Direct TV receiver, then press MENU on the remote, go to the bottom and select PARENTAL, FAVs and SET UP(press the select button in the remote), then go to SET UP and press select, then go to REMOTE, there you will see all the steps to program your Direct TV remote not only for the tv, the dvd player and the home theater as well. Also you will see ALL the codes for a lot of brands of devices including your TV brand. NOTE: don't go to option on the remote that says "RF/IR", you don't need to adjust that.
0helpful
1answer

Mintex 37 inch wide screen. remote is working however cannot change channel, input source or volum. only turns tv off. The buttone on tv doesnot work connot change input source or volume

Check if the remote is in TV position, that is, because most of the remote controllers have the feature that you can program them for use with another devices. Make shure that one button that says "TV" in pressed and released once before you try to change any function on the TV.
1helpful
1answer

Mintek tv

it is the mother bored, I had the same problem with mine, I found a local parts dealer and bought a new one for $160. It was easy to swap.
0helpful
1answer

Mintek DTV-373-D Remote code

As far as I know, no regular universal remote will work with the mintek TV/DVD's.
I have heard that the "Kameleon" remote, from radioshack works with them.
I had the same problem, so I ordered a replacement original remote from ebay for $20. It was the RC-600 for mine (DTV-265 26" LCD/DVD)
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&rd=1&item=360029014984&ssPageName=STRK:MEWN:IT&ih=023
Not finding what you are looking for?

158 views

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...