To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished. If he changed the password, then reset the administrator pasword by entering feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.
Sign in to My Sprint with your username and password.
Click the My preferences tab.
Under Things I can manage online, click Change voicemail passcode. The Reset Voicemail Passcode window will open.
All Types of Phones
1. Your mailbox number will be the same as your extension number.
2. Default password is 1 2 3 4
3. Voicemail group number is 555 (unless programmed differently)
Before callers can leave voicemail messages you must activate your mailbox and record your greeting message. We would suggest something along the lines of
"You are through to the voicemail of . . . . I am sorry I am unable to take your call at the moment but please leave a message after the tone and I shall get back to you "
To Record Your Greeting Message
1. Dial the voicemail group number (usually 555)
2. Enter your password (default is 1234)
3. Keep pressing 3 to scroll to greeting messages
4. Press 8 to toggle between your two greeting messages
5. Press 0 to change the message and follow the instructions.
To leave voicemail just press 'Release' or hang up.
Responding to Voicemail
On a display phone you will see "You have messages" on the top line and "Display messages?" on the bottom line. Press tick twice to go to voicemail and then enter your password.
On Siemens 'Entry' phone or display phones with a 'voicemail' button, just press this button and enter password when asked.
On ordinary analogue phones you will get broken dial tone. Dial the voicemail group number (usually 555) and enter password.
In all cases you will then be able to listen to your messages.
To delete a message press 0. It will ask you to confirm by pressing 0 again.
Check your Voicemail
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Best of luck!!
When you receive a voicemail message, a
notification with a voicemail message icon
appears at the top of your screen.
• At the voicemail notification, select Call to call
your voicemail number and follow the system
prompts to retrieve the message.
Select Ignore to clear the notification without
checking messages. The notification icon
remains on top of the screen until you listen to
the message
• When only the voicemail message icon
appears on top of the screen, select
Voicemailand follow the system prompts
to retrieve the message.
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