Performing a soft reset stops all applications on the BlackBerry device
by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset
re-establishes communication
between the BlackBerry device and
the computer.
Performing a double-soft reset stops all applications on the BlackBerry
device and is nearly the equivalent of a hard reset. Timing however is
critical. Perform a soft reset by pressing the ALT+RIGHT
SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no
longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You
should then see another blank screen followed by an hour glass.
The first step in troubleshooting a networ, software
or hardware
error is often to perform a hard reset. With Java® based devices, this
is accomplished by removing the battery, while the BlackBerry device is
powered on. Hold the battery out for about 30 seconds, and replace. The
BlackBerry device will reboot.
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