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Posted on Feb 10, 2008
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NEW SAMSUNG YP-K3 DOESN'T CHARGE

I BOUGHT THE YP-K3 NEW, PLUGGED IT INTO THE COMPUTER TO CHARGE, SCREEN SOME ON AND SAYS IT'S CONNECTED TO USB PORT AND CHARGING THEN A FEW SECONDS LATER THE SCREEN GOES BLACK AND IT NEVER CHARGES.

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  • AFJ617 Feb 10, 2008

    WHERE CAN I GET THESE PARTS? I HAVE TRIED TO FIND ONLINE BUT WITH NO SUCCESS

  • AFJ617 Feb 10, 2008

    IS THERE ANY OTHER WAY TO CHARGE IT BESIDES THE COMPUTER?

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3 Answers

Anonymous

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  • Expert 123 Answers
  • Posted on Feb 10, 2008
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Do you have mediaplayer 10 or 11 installed?

Media player 11 is seriously screwed up software and will cause your computer not to recognise the player
.
You will need to remove ALL traces of media player 11 from you computer.

Damen Wong

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  • Posted on Feb 10, 2008
Damen Wong
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Hi,

Did you try another USB port (could be the current one is underpowered)?

  • Damen Wong
    Damen Wong Feb 10, 2008

    I await your reply.

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  • Posted on Feb 10, 2008
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Hi,

The problem is with the battery or the USB cable.
Check the cable first if there is any damage replace it,if there is no damage then the problem is with the battery which is not charging get it replaced and ur problem will be solved..

If you have any other problems please feel free to ask..

Goodluck..

  • Anonymous Feb 10, 2008

    there is no way to charge it you have to do it with the USB ports online.
    It is not possible to find the parts online you have to go to the repair shop and buy it or get it repaired.
    here is the contact no. 1-800-SAMSUNG

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