I purchased this vacuum from Lowes last July, it is now Feb '08 and I have had the power head spring clip break for a second time!
This design seems to be poor as our vacuum is used once every two weeks!
I will be calling for warranty service again (replcement head).
Does anyone know if Electrolux is coming up with a fix?...this has to be hurting their reputation as well as costing a ton of money?
Any tricks etc.
Thanks
Joe
The problem is that Electrolux sold a portion of the company to Eureeka, so the Electrolux you are familiar with is under the name Aerus-Electrolux. Aerus vacuums are still produced with the same high quality as always, and still are made in the USA!!!
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The clip that secures the hose to the roller brush broke. It was falling off all the tome and broke. Can't seem to get a replacement
I have had the Electrolux Oxygen vacuum cleaner for less than a year. Already I have had it in the shop twice (warranty repair) for broken power clip connections to the power head. The warranty expires this month. I guess I'm screwed. I called the company, and they (lied) and denied knowing of an ongoing problem, as confirmed by others on this website. Class action lawsuit time?
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After replacing the power head and hose, the clip holding the wand to the bottom unit has broken. I've only had the vacuum 4 months!! The first part cost $77. I'm afraid the part to replace this newly broken part may add up to half of what I paid for the refurbished model in the first place! What a waste of money! It did work excellent as far as picking up pet hair on my carpets.
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