If you have access to another internet connected computer, go to www.malwarebytes.com and download their free Anti-Malware software. Save it to some folder, call it export, for example.
Go to www.atribune.org and download the free ATF cleaner and save it to the same folder.
Go to
this link and download Hijack this and save it to the same folder.
Write these three files onto a cd.
Install them onto your computer, and without rebooting, run a scan of your system with MBAM. Fix any problems it detects. Run the ATF cleaner to clean out your temp files and browser cache.
Then see if you can update the MBAM software.
If you can go online, immediately go to windows update and apply all critical and security updates for your system that it offers.
Update your Antivirus software. If you don't have AV, download and install Avira AntiVir free
from here, & update the definitions.
Now reboot your computer and run a complete scan with your updated antivirus software. Let it fix any problems it detects.
If you're still having problems, run a scan with Hijack This. Don't fix anything, just save a logfile and report back with the results...
Also please consult
this valuable link.
I hope this information allow you to resolve this issue. If you need further assistance, please reply with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to rate this post.
Thanks!
hey..since u ask me to donlod malware..i've done it..
but i cant open it after run it...if i open the malwarebytes...it will off itself..
i.ve try alots times..but it doesnt work...
how it is??
help me..
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