Question about Nortel Norstar 16-Line PBX Speakerphone

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How do i unlock a mailbox on the Nortel PBX - Not the main PBX.

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From the main phone you have to go into admin feature 983 then password 120000 for 2 digit locals 1020000 for 3 digit locals 10020000 for 4 digit locals etc. this gets you in to vmail programming type in the local or mailbox no. then reset password for that mail box which will go back to defult password which is 4 zeros 0000 got it then go to phone and when setting up vmail it will ask you for password enter 0000 then it will ask you to change password enter what you want. Hope this helps

Posted on Jan 16, 2010

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2 Answers

Nortel T7316E


The voice mail system needs to be checked by computer to verify the mailbox numbers and their relative extension numbers.

May 03, 2012 | Nortel Networks Business Series Terminal...

1 Answer

We have a Nortel Networks T24 phone with multiple lines on it and 2 of them are showing like it's in use but no one are using them. I will like to know if there's a way to cancel them.


This will usually happen if you either

1) Have not set disconnect supervision
2) Have telephone company lines that do not support disconnect supervision
3) Both

The easiest quick fix is to reboot the PBX.

The long term fix is to set disconnect supervision on the PBX for all of the lines and make sure that the lines form the phone company are set to provide disconnect supervision.

The exact way to set it up on the PBX varies by PBX.

Apr 12, 2011 | Nortel Networks NORTEL NT8B29 NORSTAR T24

1 Answer

Need to unlock mailbox on nortel handset


It's the same but the password is 10020000.(4 digit)

Dec 23, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

I need to reset the password . so con you tell me how to reset the password ?


To reset the password on your mailbox: press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Dec 11, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Problem with power supply in PBX o KSU


Power supplies come with the main chassis. You may need to have the chassis replaced. are you sure it is receiving power ok? You can replace the cards and the flash card into the new chassis and restore programming.

Oct 21, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Nortel 7310 voicemail will not reset


You dont have the EXT of mailbox 222 assigned to ext 222. Go under F983 press mbox press chg press 222 press ok press next it was say EXT: see what ext is assigned to put in 222 press change enter 222.
If it tell you that 222 is already assigned you have to find the mail box it is assigned to. Usually involves checking every Mbox starting with 221

Hope this helps.

Apr 14, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

How do I change my mailbox to an information mailbox?


Changing a mailbox from a subscriber mailbox to an information mailbox would require you to delete one in favor of the other but, if you want to temporarily disable the message taking ability you could login to the mailbox, press the admin key, press the greeting key, press the choose key, select alternate greeting, when you choose your alternate greeting mailbox youll be asked if your mailbox should accept messages press the chng key to toggle from yes to no. dont forget to record a alternate greeting for the mailbox.

hope that helps

Mar 17, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Change voice message on nortel meridian phone system


You need to go in to voice mail admin .
Feature 983 1020000
press AA
press Greeting
press greeting again
enter 1 for greeting 1
this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .

Feb 17, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Mailbox not accepting voice messages


Make sure that your mailbox has been set up by changing the password and recording a name for the company directory. if its an existing mailbox it could also be full.

Feb 11, 2009 | Nortel Norstar 16-Line PBX Speakerphone

2 Answers

Extention Recorded Name


Your name is in the Company Directory if you chose this option when you first set up your mailbox. To change it AFTER you set up your mailbox, press feature 9 8 1, enter your mailbox password, dial #, press ADMIN ( or 8 ), display should read
Mailbox admin
GREET PSWD QUIT
dial 1, at the tone record your name, press # to end recording, press # to accept, press RLS
It will look like you are re-recording your greeting but you are recording your " voice " name. Good Luck. ...Mike

Aug 05, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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