Message: Check Printer Press OK (No Code)

Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons.

Display should say "Enter Special Key Combo"
B. - Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
(try both and see which one will get you to system config menu )

display says "enter special key combo"

1. Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
2. Press and release the right arrow button until the display says "System Configuration
Menu".
3. Press and release the "OK" button.
4. Display should say "Hardware failure status". If not there already, Arrow Key over to
"Hardware failure status
5. Press and release the "OK" button
6. Display should say "Hardware failure status: Clear. Press OK to clear".
7. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared.
Press Cancel to continue".
8. Press and release the "CANCEL" button as many times as necessary, so that, either the
"Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.
PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the
printer and wall outlet.
it is now powered down and unplugged.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the
wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer
will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do
not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE.

There are several solutions to this problem.

Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Solution 3 ( conversation with a HP tech):

james cowan: hp error code 0xc18a0001
Earnest: I will assist you in this regard
james cowan: great
Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
james cowan: correct
Earnest: Thank you for confirmation
Earnest: May I have the model number of All-In-One you are using?
james cowan: c6250
Earnest: Thank you for information.
Earnest: James, please let me know the room temperature in which printer is replaced
james cowan: 67 degrees f
Earnest: Okay
Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
james cowan: ok
Earnest: Press and hold the "left arrow" key.
Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
Press and release the "OK" button.
Earnest: Please ignore the above steps, James
james cowan: ok yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer
Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
james cowan: COxxFN0723BR
Earnest: Okay
Earnest: 2. Press and release the right arrow button until the display says "System Configuration Menu
james cowan: ok
Earnest: 3. Press and release the "OK" button.
james cowan: ok and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
james cowan: ok
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Earnest: Let me know once you are done with the above steps
james cowan: ok its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
james cowan: ok
Earnest: Let me know the message displaying on the front panel of the printer
james cowan: printer preparation occurring - do not interrupt
Earnest: Okay
james cowan: ok its done
Earnest: Let us print a self test page from the printer now
james cowan: ok deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
james cowan: ok printing
Earnest: Okay, please check whether all the colors printed perfectly on the test page
james cowan: perfect
Earnest: Great..Cheers!!!
james cowan: thank you very much
Earnest: James, now you can continue using the printer
Earnest: I appreciate your efforts and patience in trying to resolve the issue.

Solution 4:

• Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
• Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal". Display should say "Support" and display the FW rev: COxxFN0723BR (or something like that)
• Press and release the right arrow button until the display says "System Configuration Menu"
  Press and release the "OK" button.
• Display should say "Hardware failure status: Clear. Press OK to clear".
  Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
• Press and release the "CANCEL"(Annular) button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
• Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
• Wait 60 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
• Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
• the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occurring - do not interrupt
  
• print a test page:

1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

solutions retrieved from here

1. Press and hold the "*" key.
2. Press the "#" key and release both keys.
3. Display should say "Enter Special Key Combo"
4. Press and release in sequence the "1", "2" and "3" buttons. The screen will say "support"
5. Press and release the right arrow button until the display says "System Configuration Menu".
6. Press and release the "OK" button.
7. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
8. Press and release the "OK" button.
9. Display should say "Hardware failure status: Clear. Press OK to clear".
10. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
11. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.

PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

1. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
2. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
3. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

If it did not print out a diagnostic page:

1. Is the error message still being displayed on the printer?
2. Print a self test page to check the functionality of the printer.
3. Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

The PC cartridge needs to be replaced. If you have just installed a new unit, please check if the PC cartridge is installed securely.

For further assistance please contact Lexmark Technical Support.

Make sure all the paper bits are taken off , now to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .

This problem is not initilize the printer. so i change the formater board, now its workinfg fine

OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
James Cowan: HP error code 0xc18a0001
Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
James Cowan: Correct
Earnest: May I have the model number of All-In-One you are using?
James Cowan: c6250
Earnest: Please let me know the room temperature in which printer is replaced
James Cowan: 67 degrees F
Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
James Cowan: OK
Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
Earnest: Please ignore the above steps
James Cowan: OK yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
James Cowan: COxxFN0723BR
Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
James Cowan: OK
Earnest: Press and release the "OK" button
James Cowan: OK and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
James Cowan: OK
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
James Cowan: OK its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
James Cowan: OK
Earnest: Let me know the message displaying on the front panel of the printer
James Cowan: printer preparation occuring - do not interrupt
Earnest: OK
James Cowan: OK its done
Earnest: Let us print a self test page from the printer now
James Cowan: OK deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
2) Make sure that the printer is on and loaded with unused plain, white paper
3) Press Setup. The Setup menu appears
4) Press the down arrow button to select Tools and then press OK
5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
James Cowan: OK printing
Earnest: OK, please check whether all the colors pritned perfectly on the test page
James Cowan: Perfect
Earnest: Great... Cheers!!!
James Cowan: Thank you very much
Earnest: Now you can continue using the printer.

OK I had the hp error code 79 for HP 3300 problem and here is the conversation I had with the tech...
James Cowan: HP error code 0xc18a0001
Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
James Cowan: Correct
Earnest: May I have the model number of All-In-One you are using?
James Cowan: c6250
Earnest: Please let me know the room temperature in which printer is replaced
James Cowan: 67 degrees F
Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
James Cowan: OK
Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
Earnest: Please ignore the above steps
James Cowan: OK yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
James Cowan: COxxFN0723BR
Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
James Cowan: OK
Earnest: Press and release the "OK" button
James Cowan: OK and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
James Cowan: OK
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
James Cowan: OK its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
James Cowan: OK
Earnest: Let me know the message displaying on the front panel of the printer
James Cowan: printer preparation occuring - do not interrupt
Earnest: OK
James Cowan: OK its done
Earnest: Let us print a self test page from the printer now
James Cowan: OK deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
2) Make sure that the printer is on and loaded with unused plain, white paper
3) Press Setup. The Setup menu appears
4) Press the down arrow button to select Tools and then press OK
5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
James Cowan: OK printing
Earnest: OK, please check whether all the colors pritned perfectly on the test page
James Cowan: Perfect
Earnest: Great... Cheers!!!
James Cowan: Thank you very much
Earnest: Now you can continue using the printer.

OK I had theHP PHOTOSMART C4400 any error code problem and here is the conversation I had with the tech...
James Cowan: HP error code 0xc18a0001
Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
James Cowan: Correct
Earnest: May I have the model number of All-In-One you are using?
James Cowan: c6250
Earnest: Please let me know the room temperature in which printer is replaced
James Cowan: 67 degrees F
Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
James Cowan: OK
Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
Earnest: Please ignore the above steps
James Cowan: OK yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
James Cowan: COxxFN0723BR
Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
James Cowan: OK
Earnest: Press and release the "OK" button
James Cowan: OK and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
James Cowan: OK
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
James Cowan: OK its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
James Cowan: OK
Earnest: Let me know the message displaying on the front panel of the printer
James Cowan: printer preparation occuring - do not interrupt
Earnest: OK
James Cowan: OK its done
Earnest: Let us print a self test page from the printer now
James Cowan: OK deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
2) Make sure that the printer is on and loaded with unused plain, white paper
3) Press Setup. The Setup menu appears
4) Press the down arrow button to select Tools and then press OK
5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
James Cowan: OK printing
Earnest: OK, please check whether all the colors pritned perfectly on the test page
James Cowan: Perfect
Earnest: Great... Cheers!!!
James Cowan: Thank you very much
Earnest: Now you can continue using the printer.

OK I had the hp error code some problem and here is the conversation I had with the tech...
James Cowan: HP error code 0xc18a0001
Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
James Cowan: Correct
Earnest: May I have the model number of All-In-One you are using?
James Cowan: c6250
Earnest: Please let me know the room temperature in which printer is replaced
James Cowan: 67 degrees F
Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
James Cowan: OK
Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
Earnest: Please ignore the above steps
James Cowan: OK yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
James Cowan: COxxFN0723BR
Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
James Cowan: OK
Earnest: Press and release the "OK" button
James Cowan: OK and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
James Cowan: OK
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
James Cowan: OK its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
James Cowan: OK
Earnest: Let me know the message displaying on the front panel of the printer
James Cowan: printer preparation occuring - do not interrupt
Earnest: OK
James Cowan: OK its done
Earnest: Let us print a self test page from the printer now
James Cowan: OK deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
2) Make sure that the printer is on and loaded with unused plain, white paper
3) Press Setup. The Setup menu appears
4) Press the down arrow button to select Tools and then press OK
5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
James Cowan: OK printing
Earnest: OK, please check whether all the colors pritned perfectly on the test page
James Cowan: Perfect
Earnest: Great... Cheers!!!
James Cowan: Thank you very much
Earnest: Now you can continue using the printer.