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Most probably your door lock is damaged. You are not supposed to force it open, you have to wait for at least 2 minutes (or till the lock sign is off) after the wash is over to open the door, never force it. You can just google your model number and search for parts to obtain it. It is quite possible you can change it yourself. See that the line is disconnected from the mains.
put outlet hose on ground drain water out ,then between the handle and the manchine theres a hook put something there to pull it towards u and it will open but its not easy , but is for me
Check out the door switch to make sure that it closes when you latch the front door. If it does not close the machine will be inoperative - safety measure.
This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier. 2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose. 3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located. 4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
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Unplug the machine.
Wait 15 seconds.
Plug machine back in.
Press and hold the Power button until the lights come on.
Press and hold Start.
When you hear a click, press Stop.
Open door.
You still have an F-28 issue but you can at least get your clothes now.
Check latch mechanism for alignment. Often operation of machine loosens latch mechanism causing internal switch for "door open (or ajar)" preventing rinse or spin cycle. Opening and closing door presses latch mechanism closing internal switch allowing for continue processing to rinse or spin cycles.
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