Insert HP color inkjet print cartridge 99 into HP OfficeJet 7410 I am replacing the HP 97 color print cartridge with th 99 print cartridge (both are color). The 99 will not go in all the way. I notice the plastic tabs that stick up in the rear of the cartridge are differrent. What do I do? Thanks

The only thing you can try now is

# and 9

Thoguh this will lead to losing all the numbers saved and IP address if you have in your printer

HP addresses this issue here

No, it can't

The HP OfficeJet 6210 works with the following print cartridges:

Black: 94
Color: 95, 97
Photo: 99

Source: http://www.shopping.hp.com/supmodel/product/Q5801A

TechSaver!

Please follow the link below to HP Web site. This will take you to the HP 7410 Setup Chart. The cartridge instructions you need begin in frame 10.

http://h10032.www1.hp.com/ctg/Manual/c00236206.pdf

Don

Are you sure it's a genuine HP cartridge? Sometimes remanufactured cartridges aren't recognized by the printers. HP and others make them so that they have a chip inside that ensures only new genuine cartridges can be used. Try a new HP and see if that solves the problem. If you've already tried that one, then make sure the contacts in the printer are clean. If you still have a problem, then I'd say try a new printer!

We need to insert the 99 cartridge in to the black cartridge slot since it is a photocartridge. Once we insert the new 99 cartridge it will detect and then align the cartridge. If it does not, then clean the cartridges and then power cycle the aio and then try again.

one cartridge goes in at a time the color first
i found out there are new cartridges comen out what they call a change over to 300's i can remember them right off hand
but these 90's versions you might want to stock up cause these might disapear soon and seems though the 300 versions are haveing compatibility detection error problems
this kind of print carts. site on seen and site on asked printer dealer for these newer cartridges

Check the color side of the carriage....there is a metal piece in there that breaks free from the side and will "stab" the circuitry board that the cartridge comes in contact with...you will probably see a hole in it...I have replaced several print carriages...fairly common problem with all of the HP printers that use the 96 and 97 cartridges...hope this helps

Cartridge Description
Zone 1
small black inkjet print cartridge
HP 94
small tri-color inkjet print cartridge
HP 95
large tri-color inkjet print cartridge
HP 97
photo inkjet print cartridge
HP 99

if you purchased generic replacement cartridges,you may have gotton bad cartridge(this happens alot),if not you're print head may be clogged,if that's the case you will need to bring it to a repair shop to be cleaned,very messy you would not want to try to clean