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Posted on Jan 11, 2010
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I can't send or get e-mail when trying to use outlook on my touchpro 2

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marios basileiou

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  • Expert 316 Answers
  • Posted on Jan 11, 2010
marios basileiou
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Joined: Dec 29, 2009
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Try again make this settings my friend

The Mail tab is where you send and receive e-mail messages. Including Outlook E-mail, you can add up to four POP3/IMAP4 and web-based e-mail accounts in this tab.
To add an e-mail account
1. On the Home screen, slide your finger to the Mail tab.
2. If this is your first time to add an e-mail account, touch New Account on the bottom-right side of the screen.
3. Set up your e-mail account using the E-mail Setup wizard.
4. To add another e-mail account, touch Menu > Accounts > New Account and use the E-mail Setup wizard to set up your account.
For detailed instructions on setting up e-mail accounts using the E-mail Setup wizard, see Chapter 6.
To check e-mail
When there are new e-mails, the icon on the Mail tab and the respective icons of the e-mail accounts will show the number of newly received messages.





If you have installed the synchronization software on your computer and created a partnership with your device, then your device is ready to send and receive Outlook e-mail.
If you have not yet installed the synchronization software nor created a partnership, do so by following the procedures in Chapter 5.
Tip To set up your company e-mail account so that you can access Outlook e-mail messages wirelessly, you must set up your device to synchronize via an over-the-air connection with your company’s Exchange Server. For more information about synchronizing with your company e-mail server, see Chapter 7.
Add an e-mail account
To add a new e-mail account, you can do one of the following:
On the TouchFLO 3D Home screen, slide to the Mail tab and then touch Menu > Accounts > New Account; or
Tap Start > Messaging > Setup E-mail.
The E-mail Setup wizard then opens and lets you enter your e-mail account settings. See “E-mail Setup Wizard” in this chapter for details.

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Related Questions:

0helpful
3answers

I can't receive my mail.

Hello,

What type of server that your e-mail account works with?
If you are using POP3 or IMAP account, please configure Incoming mail server.
You should try the given below solution to resolve the occurred issue:

Sol 1:
Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings", locate your account and click on change.... then click on "More Settings" to configure Incoming mail server.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-0_0.png

If you are using Microsoft Exchange account, check if you use cached exchange mode. If not, enable it. Click on "File" tab >> "Account Settings" >> "Account Settings" locate your exchange account and click on "change...."
Under server settings, check Use cached exchange mode.

You can check another setting to help resolve being able to send but not receive e-mail messages.

You can set up Microsoft Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day).

On the "Send/Receive" menu, point to "Send/Receive Groups", and then click on "Define Send/Receive Groups".

Select the group that contains the e-mail account that you want to regularly check for messages.

Under Setting for group "group name", select the Schedule an automatic send/receive every x minutes check box.
Enter a number from 1 to 1440 in the minute's box.

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-2_0.png

Click on "Close" button. On the Send/Receive menu, click Send/Receive All folders.

Sol 2:

Open "Microsoft Outlook" >> Click on "File" tab >> "Account Settings" >> "Account Settings" >> Click on "Change Folder" button >> Change from whatever it was to: Outlook Data File - Inbox

receive-mail-gmvtzn34zba02bnrp4mic5sd-5-5_0.png

Close the dialog, click on send/receive or press F9 button and see if it works.

Thanks & Regards
Captain Ashish
1helpful
1answer

Whenever i am sending email through my yahoo it always go to microsoft outlook, and then it wont send.

Hi, You might have configured outlook to yahoo. To send email just close the outlook program from our computer while sending mail. If you still faces the problem, just try to uninstall the outlook and then send mail.
Regards, polysandy
Mar 25, 2010 • Yahoo Mail
0helpful
1answer

Some e-mails go out and Mountain Cable sends some back saying for us to "plain text". Idon't know what they mean.

When you send your mail, it is send in two different formats according to the setting in the options. They are either HTML, Plain text or Rich text. I assume that you may be using outlook express or MS outook.
Yours seems to be sending mail in HTML. Though this is a better way, some companies/persons do not accept mail in HTML format. There a several reasons, most common being security. In such cases you may have to send that particular mail in Plain text format.
For Outlook:
1. click tools
2. click options
3. click mail options tab
You will see the mail sending format as HTML
There will be an arrow button, which when clicked gives you a few options, like HTML, Rich Text and Plain text.
4.Click on plain text.
5. click OK

For outlook express.
1. Click Tools
2. click Options
3. Click send tab
4. Change the Mail sending radio button to Plain text.
Newer version of some Third party mail programs gives you an option of send in HTML and Pain Text. If you have that option, select it. Makes things a whole lot easier.



1helpful
1answer

I cant send and reply or forward any massage from my yahoo account

The question is how do you access your e-mail? There are two ways of accessing the e-mail. First is via the Web browser where you need to open your Internet browser and then type your user name and password.

The other one is via an e-mail client like Outlook 2003, 2007 or Outlook Express.

If you're accessing your e-mail via the Web browser, try optimizing the internet browser by deleting the Cookies and Temporary Internet Files.

Here's how to delete the Cookies and Temporary Internet Files for IE7 and later versions:

1. Run your IE > Tools menu.
2. Internet Options > click on 'Delete' under the Browsing History option.
3. Click the Delete buttons for Cookies, Internet Files
4. OK > Close and re-open your IE and try accessing your e-mail again.

But if you're accessing your e-mail via an e-mail client (Outlook 2007), all you have to do is to change the Outgoing Mail Server (SMTP) port number and you should be able to send e-mails out.

Here's how:

1. Run your Outlook > Tools > Account Settings.
2. Double-click on your e-mail account.
3. Click on More Settings button > Advanced tab
4. Change the Outgoing Mail SMTP port number. If your Outgoing port is set to 25, you may change it to 2525 or 587 or 465 (SSL)
5. OK > Close and re-open your Outlook.
6. Try sending e-mail.

Good luck and have a great day!
Jan 18, 2010 • Yahoo Mail
0helpful
1answer

Microsoft Outlook 2007 email graphics missing when I send mail to my self / anyone.

> Outlook -> tools -> Options -> Mail format -> Change e-mail editor "compose in this message format" to "HTML" if it is in plain or rich text.
Outlook -> Tools -> Trusr center -> Uncheck : "Do not download pictures automatically in HTML e-mail messages or RSS items"
try this 2 steps and this will fix the issue.
1helpful
2answers

Need to delete email w/2 large of attachment after clicking send

1. Go the File menu, then choose Work Offline in order to stop Outlook from trying to send all mails:
2. Switch to the Outbox.
3. You now have two options:
a. Move the message: you can drag-and-drop or use the Edit: Move to Folder menu item to move the e-mail to your drafts folder. This will allow you to re-open the offending e-mail and slim it down by removing the large attachments before attempting to resend it.

b. Delete the message: this will immediately remove the message from the Outbox and put it in Deleted Items.
4.

If you receive an error at this point that says the message is being transmitted, close Outlook, wait for Outlook to exit (you may need to use Task Manager and wait for the Outlook.exe process to exit), and then start Outlook again and repeat steps 2-3. In some cases, the item may not be released until Outlook has restarted.
5. Go to the File menu, deselect Work Offline to start sending and receiving mail again.

0helpful
2answers

My microsoft outlook 2007 restarts while downloading mails

Close outlook and search for *.SRS files once you find the files delete it open Outlook

srs files are for sending and recieving mails in Outlook
1helpful
1answer

Outbox - Outlook Express 6

Hello
I havent seen that problem with Outlook Express just with Microsoft Outlook. but this solution should work with outlook express to.
here how you solv it. you need to remove the outbox file manually. remember that all your outbox files gonna be deleted.
step by step.
1.close outlook express
2. go to C:\Documents and Settings\"your user name"\Local Settings\Application Data\Identities\("alot of numbers here.->"{7850C6E6-099E-4EFD-A3F5-A88CA4FC6169}\Microsoft\Outlook Express\

* if you can find Local settings you need to show hidden files!
a. go to tools>folder options->view-> mark show hidden files and folders-> ok

3.in the map outlook express delete the outbox.dbx or move it somewhere.

4. try now to start the outlook express and the outbox should be empty.


good luck.

1helpful
2answers

Unable to send email in outlook 2003

check the mail settings for receiving and sending in tme mail options i think sending mail setting is wrong
2helpful
2answers

Problems sending and recieving mail in Outlook 2003

I am recieving some of my emails in my sent box not my inox.I am also using Outlook 2003
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