Question about NorStar M7324 Telephone

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Trying to log into system admin on a norstar m7324. No luck Please help dialed 983 after feature and tried to log on using 1020000 did not work. tried all other just to see if that would work as well. no luck. I have to change the greeting and set up vm for a new employee and delete the old employees greeting and password.

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  • NorStar Master
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Sounds like your going to have to reset the administrator password to get in.To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Posted on Jan 11, 2010

  • Lynn Aka
    Lynn Aka Dec 08, 2015

    I push feature 985, then 9 but nothing happens. It just shows the mailbox extension. I tried typing in the 73738767793 anyway but doesn't work. Does anybody know any other options?

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1 Answer

We need help with our Nortel system (T7316E). We don't know the admin password. We have tried Feature 985 and then it says to hit "9" but we can't do that as the display shows VM:363 and we can only hit...


feature 985 shows you your vm extension #.
feature 983 then try 1029999 (if password was changed to 9999 or something else)
or maybe feature 983 then 738662 'ok' then 266344 'ok'. depending on the norstar system you have.
these are some codes to enter the vm management. What are you trying to do, reset a vm password or other system programming?

Apr 17, 2014 | NorStar T7316E Corded Phone

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I am trying to access the administrative system for adding/changing voicemail boxes and auto attendant greetings on my Norstar Flash System. normally, i would hit feature 983, Log: 102 0000. but for...


Dial Feature 985
When the display changes to say SET something, dial 9
it'll prompt for a password, dial 73738767793
it'll ask if you want to reset the password, say YES
then you'll be able to login with feature 983 1020000

Apr 27, 2011 | NorStar Flash Voicemail Power Supply Only...

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Dont know password - Mail Box Locked Norstar T7316? Tried previous descriptions - still says Mailbox Locked contact admin


Try below
You will need to dial into the system admin of the voice mail
Feature 983
the password is dependent on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

May 04, 2010 | NorStar T7316E Corded Phone

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Meridian M7324, Mailbox locked, feature 983 not available, #120000 is invalid. Help


Feature 983 defult password is 120000 for 2digit locals and 1020000 for three digit locals and 10020000 for four digit local > Don't use # key

Nov 24, 2009 | NorStar M7324 Telephone

1 Answer

Use feature 983 when asked for the password, get the response invalid password. How do I reset the password so I can get into the admin.?


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Oct 28, 2009 | NorStar M7324 Telephone

1 Answer

I have a similar problem.


Press feature 985
Extension of vociemail is displayed. Dial 9
PSWD: RESETSMPSWD (73738767793)
Reset PSWD? Press YES
Login will be changed to default (1020000 for 3 digit EXT's or 120000 for 2 digit)

Jul 03, 2009 | NorStar M7324 Telephone

1 Answer

Log #


If you are not the System Administrator/Coordinator, your phone doe not have this privilege.

Please use the Feature 981 enter your password. You really should ask your Administrator to delete your mailbox and re-add it.

Jun 15, 2009 | NorStar M7324 Telephone

1 Answer

Nortel T7316E need to reset all the password


How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

Apr 16, 2009 | NorStar M7324 Telephone

2 Answers

I am locked out of my mailbox


Here are a couple things to check...

Press Feature * 0 and then press you intercom button - This will identify the extension # of the phone you are using/ This will also identify any button on the phone

assumming your extension is 3 digits;
enter Feature 983 and at the log prompt enter 1020000 then press ok. This is 102 for the mb and 0000 for the password. If you get successfully logged in you can choose mbox then change and then enter your mb # . The first thing you will see is PASSWORD with RESET under password. Press the softkey under reset to rest the password to 0000. Now try to log back into your mb using 0000 as the password.

If you can't get into the admin mb with 1020000 then do this to reset the password for the admin mb..

Nortel Callpilot PSWD reset
Admin password reset
F985
enter 9
the password is- 73738767793

Let me know if you still have issues

Feb 25, 2009 | NorStar T7316E Corded Phone

1 Answer

ADMIN PASSWORD RESET FOR NORTEL T7316E SYSTEM


If your company extentions are 2 digits long enter "120000"
If your company extentions are 2 digits long enter "1020000"
If your company extentions are 2 digits long enter "10020000"

Feb 23, 2009 | NorStar M7324 Telephone

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