I suggest that you use ethernet connection instead of the USB connection.
Ethernet is more stable that USB, you less likely to experience dropped connections.
Also take note that you can only use one connection at a time. You CANNOT use Ethernet on one computer, then USB on the other computer.
But if you insist to use the USB connection, you need to install the drivers. Once the usb cable is connected to the modem and computer, you will get a found new hardware wizard screen. Then you will need to insert the CD that came with the adapter to your computer.
If the found new hardware wizard did not appear, check your device manager and look if there is a USB adapter with a question mark or exclamation point. Right click on the USB adapter then click reinstall.
It should detect the drivers from the cd.
Good luck and have a great day!
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