Westell Wirespeed LiteLine 6100 (B9961001002) Modem Logo

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Posted on Jan 11, 2010
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I have tried in vain to get the USB connection on my Westell 6100 to work. Are there some tricks to making this happen? The ethernet connection will work fine, but I cannot get the USB setup to work at all, even by itself. I am curious how to set the USB connection up and get it working. I am on Verizon DSL.

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  • Expert 94 Answers
  • Posted on Feb 08, 2010
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I suggest that you use ethernet connection instead of the USB connection.

Ethernet is more stable that USB, you less likely to experience dropped connections.

Also take note that you can only use one connection at a time. You CANNOT use Ethernet on one computer, then USB on the other computer.

But if you insist to use the USB connection, you need to install the drivers. Once the usb cable is connected to the modem and computer, you will get a found new hardware wizard screen. Then you will need to insert the CD that came with the adapter to your computer.

If the found new hardware wizard did not appear, check your device manager and look if there is a USB adapter with a question mark or exclamation point. Right click on the USB adapter then click reinstall.

It should detect the drivers from the cd.

Good luck and have a great day!

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How do I turnon the USB on the westell 6100 modum?

f you reformatted your Windows on your pc, there's no need to change the settings of your network connections. The Westell 6100 can either be connected to your pc using the Ethernet port or the USB port if you're using the combo cable or Y-cable. It's more stable to use the Ethernet port for your Lan connection. For the USB, to reinstall the USB connection properly, you'll need the Verizon Installation CD. Make sure the USB is not connected to your PC first before you install it. You just need to follow the CD because it will tell you when to hook up the USB cable to the pc. If you still have the CD, after it runs, you have to select existing customer and then select connect new modem. After that you just to have follow the steps to install the USB connection properly and then your modem will work fine afterwards. If the problem still persists, you can try replacing the cable. If all else fails, it could be a modem problem already. You also need to check your Network Interface Card of NIC as we call it, it's built in your pc. it's the device that allows your pc to communicate with the modem. Normally after reinstalling windows, the NIC is forgotten, make sure you also install the drivers and utilities Cd for your windows.
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If you reformatted your Windows on your pc, there's no need to change the settings of your network connections. The Westell 6100 can either be connected to your pc using the Ethernet port or the USB port if you're using the combo cable or Y-cable. It's more stable to use the Ethernet port for your Lan connection. For the USB, to reinstall the USB connection properly, you'll need the Verizon Installation CD. Make sure the USB is not connected to your PC first before you install it. You just need to follow the CD because it will tell you when to hook up the USB cable to the pc. If you still have the CD, after it runs, you have to select existing customer and then select connect new modem. After that you just to have follow the steps to install the USB connection properly and then your modem will work fine afterwards. If the problem still persists, you can try replacing the cable. If all else fails, it could be a modem problem already. You also need to check your Network Interface Card of NIC as we call it, it's built in your pc. it's the device that allows your pc to communicate with the modem. Normally after reinstalling windows, the NIC is forgotten, make sure you also install the drivers and utilities Cd for your windows.



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I'm not an expert in window based units but since it worked with Vista OS and not with XP. Sounds like you might try re-installing XP again. Take note on any windows that refer to the ethernet port during installation. It is likely you might of hit "next" without reading all the text. I know I have in the past. I changed over to mac and I know longer have any problems only at work but give then I give it to the IT Dept and wait and wait and wait.
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USB Connection

Hi floinmist .

Westell 6100 modem by default can only be used for 1 PC . It cannot orit is not enabled to use for 2or morer computers as it creates a conflict within. Ethernet connection is the BEST connection for you to use.> your USB is sent to you by you provider { ISP} or by westell packages. Its is only a spare cable just in case your PC doesnt support ethernet connection ,  nothing else. 

To resolve this issue you might want to upgrade your modem to a router w/c is westell versalink . You can connect 2 or more computers  { wired or wireless connection } and is more stable compared to your westell 6100.

Connecting 2 computers could cause slow, intermittent and NO connections at all problems.

IF you have other questions pls feel free to ask and let me know if theres anything ii can assist you with .

Best wishes.

Prince
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