With mine, the problem was that the drain plug was not being pushed into the solution tank far enough to release the solution. Pushing down on the solution tank while squeezing the trigger in the handle released solution. Since ours is a first generation Floormate, it seems the plastic frame has flexed. I've glued a 1/8 inch piece of plastic to the drain of the solution tank. So far, its working.
Buy a new solution tank. the problem might be that your not rinsing the tank with clear water after use and the soap hardens on the release button of the tank.
Press and release the STOP button to save the new code.
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I MISTAKINGLY USED PINESOL AND I THINK THE DISCHARGE TUBE IS CLOGGED. I CAN'T FIGURE OUT HOW TO GET THE BOTTOM ASSEMBLY APART TO CLEAN OUT THE LOWER END OF THE HOSE. MAYBE THERE IS A SOLVENT THAT WOULD CLEAN OUT THE TUBE.
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