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Hello
To make dissapear the closed caption display from the screen. press the "C-CAPT" button on the remote control once. Repeted each press, the caption display will come and go out. This button can be located at the "MENU" button square. OK.
You can download the user manual here. http://www.retrevo.com/support/Toshiba-57H84-TVs-manual/id/311ag813/t/2/ The closed caption feature has two options: • Captions—An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked as “CC” in TV listings). • Text—An on-screen display of information not related to the current program, such as weather or stock data (when provided by individual stations). To view captions or text: 1. Tune the TV to the desired program. 2.Press MENU, and then press x or • to display CUSTOM menu. 3. Press y or z to highlight CC, and then press ENTER. 4. Press y or z to highlight CAPTION or TEXT, and then press Enter. To turn off the Closed Caption feature: Highlight OFF in step 4.
Subtitles are controlled by 'CC". Closed Captioning. Look for a CC button on the remote or captioning. Captioning usually is in the menu as well under 'settings'. Closed captioning has several settings. OFF turns all captioning off. CC1, CC2, CC3 & CC4 are captioning styles. Text is for text channels.
you might want to make sure it's the tv's close captioning your watching and not your cable or sattelite box's closed captioning, either way you might have to get into the menu of your box, not the tv to turn it off.
It sounds like you are in Closed Caption Text Mode. You should be able to get into the main menue with the Toshiba remote, get to the close caption Icon and turn off Close Caption. This should take care of it.
Hope this helps,
Skyassoc
The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.
If you're properly turning captions off and it still comes back on maybe it's a defect in the TV, contact Toshiba customer service in the manual and ask.
It has something to do with the closed captioning. He must have hit the closed caption button on your remote. You need to either turn the closed caption off or make another selection under closed captioning like cc1 cc2. Just keep making selections until the box goes away.
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