We have just had it updated and it still has the same error coming up. The disk channel indicates as follows "an error has occured. Press the eject button and remove the disk, then turn the console off and refer to your manual...." Could you please help. thank you

Error Code: 0xC00000E9
Error Translation:BERR_DUPLICATE_PROXY
Problem: Unable to process object %1 because the specified e-mail address %2 has the same type as one or more other e-mail addresses specified for the same object.
#define BERR_DUPLICATE_PROXY 0xC00000E9L

Source: Microsoft Support

solution:
Restart the laptop, and then press F8 to enter the Windows Advanced Options Menu, and select Safe Mode, then fix your email address

This sounds like an error with the console that would need a repair from Nintendo. You can send the console to them in order to get it fixed. This usually takes about a month.
If you are more adventurous, however, there is a great guide I will link below that will help you correct the problem yourself. Warning, though, it should not be attempted unless you know what you are doing.
http://hubpages.com/hub/wiidiyrepairguide

Error Occurred. Press the Eject button and remove the disc. Turn the power off and follow the instructions in the console manual.

Better u download repair guide.....

click here to download repair guide.....

No Game Disc:
This error can occur when the Game Disc has been removed while the system is on and then the Disc Cover is closed. Follow these troubleshooting steps:

Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.

Determine if this happens with more than one game by inserting a different game into the system.

If the error occurs with all games, follow the Multiple Game Disc troubleshooting.

If the error occurs with only one game, follow the individual game disc troubleshooting.

something is bloking or touching the cd sensor mechanisms

go here try this STEPS :()

http://www.nintendo.com/consumer/systems/wii/en_na/ts/wiiremote.jsp

Fiend your solution direct from nintendo. Here is your solution....

http://www.nintendo.com/wiiconsole/prob676ijt65/solution

aaaaa7

Press the OK button.
- If paper is being fed at error occurrence, the
error is indicated after the paper is ejected.
- If the error occurs, the print head alignment
values are not changed.
- After exit from the error by the OK button,
the automatic print head alignment will not
be re-done.
The error will occur when the print head
alignment pattern is not printed due to no ink
or non-ejection of ink.

Hi,

Try the following options.

1:) Soft Reset:- Press the reset button on the Wii console For 2 seconds.
2:) Hard Reset. :- Unplug The Wii Console For 5-10 Minutes. As once unplugged it resets itself.
3:) use a CD/DVD Based laser head cleaning disk, to remove any dirt/dust from the laser unit.

Thankyou For Using Fixyas Free Forums.

Mike @ compurepair.

The official troubleshooting from Nintendo is-

"Error Occurred. Press the Eject button and remove the disc"

This indicates a problem with the Wii console and it will need to be repaired. Please call 1-800-255-3700 to discuss available options.