For the past 2 months now my laptop has been freezing constantly or getting the BSoD(Blue Screen of Death). Sometimes when I'm lucky my laptop will run without either of these problems, but my luck eventually runs out after several hours. Also, if I try to operate while my laptop is not plugged in, I would be lucky to even get past the welcome screen without freezing. I've had this problem when I first got the laptop, but it would only freeze about twice a week. It runs fine in safe mode though, and I know it isn't spyware or malware related because I did a complete system reformat and the problem still persists.
I ran the hard disk check, memory check, run-in and startup checks, basically every scan available, and passed with no errors. I reset the BIOS to default, updated to the most recent which is F.49, upgraded to Windows 7, reset the CMOS by removing the RTC battery for awhile and replacing it after 10 minutes, I think I've probably tried just about everything.
I copied the information from the crash dump just in case it could give more useful details. Thanks in advance for any help provided.
"An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts." This message makes me suspect that it may be a problem with my processor, but I want to be completely sure.
CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000061, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff880009e8180, The PRCB address of the hung processor.
Arg4: 0000000000000001, 0.
Debugging Details:
------------------
BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: d
STACK_TEXT:
fffff880`009a9768 fffff800`02e68443 : 00000000`00000101 00000000`00000061 00000000`00000000 fffff880`009e8180 : nt!KeBugCheckEx
fffff880`009a9770 fffff800`02ec45f7 : fffff800`00000000 fffff800`00000001 00000000`00002711 00000000`0000000b : nt! ?? ::FNODOBFM::`string'+0x4e3e
fffff880`009a9800 fffff800`02e0b895 : fffff800`02e30460 fffff880`009a99b0 fffff800`02e30460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`009a9900 fffff800`02eb83f3 : 00000000`3cabb807 fffff800`03034e80 fffff800`03034e80 fffffa80`07d26060 : hal!HalpHpetClockInterrupt+0x8d
fffff880`009a9930 fffff800`02ef15a3 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163
fffff880`009a9ac0 fffff800`02ec9e2c : 00000000`00000000 fffff6fc`40004308 00000000`00000000 00000000`00000000 : nt!KxFlushEntireTb+0x93
fffff880`009a9b00 fffff800`02f036b9 : fffff6fc`40004308 00000000`00000008 fffff800`03034e80 00000000`00000008 : nt!KeFlushMultipleRangeTb+0x28c
fffff880`009a9bd0 fffff800`02f0328f : 00000000`00090300 00000000`00000007 00000000`00000000 00000000`00000000 : nt!MiZeroPageChain+0x14e
fffff880`009a9c10 fffff800`0315f166 : fffffa80`03ceb310 00000000`00000080 fffffa80`03ceb890 fffff800`02e9a479 : nt!MmZeroPageThread+0x7da
fffff880`009a9d40 fffff800`02e9a486 : fffff800`03034e80 fffffa80`03ceb310 fffff800`03042c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner
Maybe processor crystal is located on mainboard is falling, and the message" CLOCK_WATCHDOG_TIMEOUT" is the processor checkup status flag, for stucked data, maybe a defective processor or a defective motherboard, send to repair.
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Battery is usually located on bottom of laptop usually takes 1-4 screws to get it out.
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They just snap back on but notice if the key is broken then what you need to do at this point is by a replacment key or buy a replcement keyboard.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
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The fan is pretty much the first thing they put in when they build the laptop. You have to take pretty much every part out, including the motherboard before you can get to it.
I couldn't find the service manual for the 1245dx, but I would assume it's about the same as the 1130us. There is a service manual for that on HP's website and it will tell you step by step.
It took me about 1 1/2 hours from start to finish.
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You can find the service manual for your notebook from below web link:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3860630&lc=en&cc=us&dlc=en&lang=en&cc=us
Maintenance and service guide:
http://h10032.www1.hp.com/ctg/Manual/c01918142.pdf
These are the PDF manuals and require Adobe Acrobat Reader for viewing and printing. I hope this web links will help u.
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Thank you for your quick reply assistencia! I will try and check if the processor crystal is falling and let you know if this has worked or not.
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