Hello,
how long have you been using the player?
I think the problem is from the lens (laser).
The lens is very weak such that it cannot read data from the disc.
You need to clean the lens with a cleaner and if it does not work, then it means you have to change the lens completely.
Take care.
Testimonial: "thank you very much."
The solution:
1. Unhook your device from the pc by pulling out the USB cable.
2. Click the "Menu" button 1 time (found on the back of your NW-E105 player).
- This will show "Display"
3. Click the " '<< " button 7 times (the button to rewind track).
- This will show "Format"
4. Click the Play/Stop button 1 time.
- This will show "Format: N"
5. Click the " '<< " button again 1 time.
- This will show "Format: Y>
6. Click the Play/Stop button 1 time (wait for "really?" prompt), click it again.
Now your device is formatted and will play the files you add to it.
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