Caller id model #kx-tga560m phone caller id does not work. We have 2 unit phone 1 phone caller id is working and the other phone did have caller id but has quit working. Is there something we can do to fix issue?

Dial *31# followed by the phone no and send and see if it would show the id, if it shows i will tell you the next step

Ann also check with your telephone line provider for the land line calls that the subscribed service has been activated that forwards the calling line identity to your land phone line. Could be it somehow has become lost accidentally by the phone company.

It would be worth them checking it has not fallen off your subscriber settings to eliminate it as a possible cause)


Talking Caller ID Handset Dial #162 1 on 0 is off
Base Unit caller id Dial #*162 1 on 0 is off

Guess this toggles it from 1 or 0 in the settings

You have to press "Menu" "#" then 1 6 2.
You can also just press menu and then scroll to talking caller id, select it and then choose to turn it off. Be sure to press "save" or the your choice will not be saved.

1. move closer to base
2. you must have call waiting ID for that to work at all and most of these phones don't use it during active calls.

go to page 21 of the manual ("http://service.us.panasonic.com/OPERMANPDF/KXTG1032.pdf" if you don't have it) good luck!

Don't mind. Returned the product to the seller. Thanks.

This works on MY panasonic; May work on yours too!

Registering a handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base
unit, register the handset.
1 Handset:
{MENU} i {0}{0}{1}
2 Base unit:
Press and hold {LOCATOR/
INTERCOM} until the IN USE
indicator flashes.
LAfter the IN USE indicator starts
flashing, the rest of the procedure
must be completed within 1
minute.
3 Handset:
Press {OK}, then wait until a beep
sounds.
4 {OFF}
Registering an additional handset
See page 5 for information on the
available model.
Start from step 2.

To turn Talking Caller ID on or off
You can turn Talking Caller ID on or off for the handset and base unit separately. If
this feature is off, the unit will not announce caller names. The factory preset is ON.
Handset Talking Caller ID feature
1 Press [MENU].
2 Scroll to “Talk Caller ID” by pressing [d]
or [B], then press Select.
3 Select “Off” or “On” by pressing [d] or [B].
4 Press Save, then press [OFF].

Also Refer To Page 31 Of Your Owners Manual.

If You Do Not Have The Owners Manual It Can Be Downloaded Here.
http://support.radioshack.com/support_phones/doc73/73355.pdf

Thank You For Using Fixya.com

I have had this phone (twin) for quite a few years . If your incoming line supports caller ID it should work immediately. I never had to activate this. I would check if caller ID on your line is working. Check with another phone if you can.

to turn the talking caller id off go to the menu press 0 then * then 4, then press 0 again to select off.

to turn the ringer on the handset back on, go to the menu, prees 1, 1, then press 1 for a low ringer, 2 for medium and 3 for high.

Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG