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I have the same problem with my c250 2GB. I use it everyday and today it just stopped working. Only light is the blue light around the center button and has no display.
Is this one of these forums where users complain and the support people only read the entries to get solutions from the users and not the engineers?I have the same problem with my c250 2GB. I use it everyday and today it just stopped working. Only light is the blue light around the center button and has no display.
Is this one of these forums where users complain and the support people only read the entries to get solutions from the users and not the engineers?
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I left the player on all night until it ran out of power the next morning. It was at that time I pluged the USB cable to the unit and recharged it from my laptop.
I checked the "Hold" switch several times and it was not engaged when I noticed the problem. What ever the problem was allowing the unit to completely drain itself of power and then recharging it solved my problem.
It sounds the the hold switch is on..The Sansa c250 Hold Switch is located on the side of the device, and is used to prevent any accidental
operation. Once the Hold Switch is moved to the lock position, all function keys will be disabled.
Buttons on the Sansa c250 will not operate when the Hold Switch is active.
When you say that you plugged it on the USB to the device, do you have the device connected to the computer? and if so it should say connected.. meaning that the device is charging...during that time you cannot do anything on the device itself..when you unplug the device from the computer does it show the lock or does it say connected?When you say that you plugged it on the USB to the device, do you have the device connected to the computer? and if so it should say connected.. meaning that the device is charging...during that time you cannot do anything on the device itself..when you unplug the device from the computer does it show the lock or does it say connected?
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Is the orange color above the Lock switch visible on the left side of the player ? Then it is in Lock position (factory set to Lock).
To unlock: Switch the Lock switch upwards (orange color not visible).
Next before first use, charge the player for 3.5 hours on a computer
with the provided USB cable.
mp3 players do not need software if you are using xp or vista. JUST Connect it to your computer uing a USB cable and itwill be shown as a rremovable drive. Just copy and paste files to your player thats all!
Hi what you need to do is get the battery flat so the mp3 player is off then plug into charger nut leave it off then follow these instructions 1. with player off switch the lock button to lock 2. with key lock still on press and hold down rec button on left hand side 3. whilst still holding rec button down switch on still holding rec button down. 4. now the screen should say recovery mode dont press anything 5 goto sandisk website and download latest firmware for your device. 6. once downloaded onto computer select the programme on your computer 7. it will then take you through the process of reinstalling the latest firmware for your mp3 player. After doing this you should have no problems but if you do then give me a shout back then i can help you further ok
hold the record button plug in the usb jack release the record button this should put it in the right mode. then you need to reinstall the correct firmware. since sansa doesnt post this on their website, check out the anythingbutipod forums
In order for you to resolve the problem you are having, you will have to update the firmware on the device...This is a common problem whenever the device firmware is corrupted...To download the device firmware you need to go to site below.... http://sandisk.com/Retail/Default.aspx?CatID=1376
And also you need to check the device USB mode under setting...It has to be under MTP mode or auto...should you need any other assistance please contact me or you can call call sandisk at 1-866-726-3475 Please rate accordingly Thank you Computerrep
2 Suggestions:
1) It may be that the battery isnt charged, let the unit charge fully
2) If that doesnt work, its probably time to send the unit back to sandisk
at 1-866-726-3475
I have the same problem with my c250 2GB. I use it everyday and today it just stopped working. Only light is the blue light around the center button and has no display.
Is this one of these forums where users complain and the support people only read the entries to get solutions from the users and not the engineers?
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