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Posted on Jan 05, 2010
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How do I identify extensions, transfer calls, conference call, change time.

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george peters

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  • AT&T Master 860 Answers
  • Posted on Jan 05, 2010
george  peters
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Joined: Feb 09, 2009
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To identify the extensions: if its a display set, press feature 00 and the screen will show the extension number. press feature 00 to exit programming.
If its a non-display set access the intercom and call a display set.The extension number will be displayed on the screen that is recieving the call.

To transfer a call: while your on the call to be transfered, press the transfer button and then the extension number of the person you wish to transfer the call toand hang up.

For a conference call:while on the line with the first caller,press the conf key (the caller will be placed on hold) place a call to your second party when they answer press the conf key again. all 3 parties will be bridged(you + the 2 lines) to get rid of one of the callers press thier line and feature 6 (conference drop)

Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#103"
the display should say system time and the current programmed time
enter the new time in 24 hour format
press feature "00" to logout

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Conferencing


Make call or when you have answered a call.

On the screen will appear CONF, PAGE, and MUTE

Press left hand soft key that is under CONF

Make next call by dialling 9 plus no. or the extension no.

Once you have the person you wish to speak to connected press CONF twice until you are all connected together.

You can have up to 5 people in a conference, you just repeat the process.


To leave the conference but leave the other parties to carry on (unsupported conference) Press CONF followed by your own extension no. This has to be the extension which started the conference.


Hope that this helps, I have also uploaded a video off http://www.abbeytelecom.com showing how to do conferencing there are loads of others on that site.

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How do we arrange a conference call?

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Also, if you use transfer button to start conference call you can use transfer button to join all parties.
If you use conference button to start conference call use conference button to join all parties.
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What release system do you have? You can only forward an extension outside if you have a Partner ACS R6.
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Conference Calls/Transfer

Conference [Feature] [3]

  • Establish a conference call between yourself and two other parties.
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press [Feature] [3].
5. Press the line or intercom button of the first held call.
6. Press [Rls] to end the conference call

  • To remove yourself from a conference permanently (unsupervised conference):
    • Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
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