Canon PIXMA MX310 All-In-One Printer Logo
Posted on Jan 05, 2010
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CANON MX 320 SCANNER PROBLEM

I have switched on the scanner and the PC.

I have pressed the ''Scan'' button on the scanner.

The ''PC Scan Standby'' display has appeared on device screen.

I have placed the original page on the Platen Glass

And pressed the ''Colour'' button.

A dialogue box makes me choose between ''Photoshop....'' and ''MP Travelor...''

I chose ''MP Travelor...''

It says scanning and then abruptly cuts me off

please help

thanx in advance ('',)

Oh, just to notify that the printer works perfectly fine, so the machine's connections to my computer are not the problem

2 Answers

Kazim ERGUNEY

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  • Master 577 Answers
  • Posted on Jan 15, 2010
Kazim ERGUNEY
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You need to control the scanner thru your PC with canon software that came with your scanner otherwise you cant scan anything..first open the printer/scanner software ,select scanner,then place your document and command "scan" on your PC..thats it..

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  • Posted on Jul 29, 2012
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I scan using MP 170 on Windows 7. Here are the steps:
1. Click the Start button (the round window icon on lower left on desktop)
2. Open 'Devices and Printer'
3. Select the MP 170 printer
4. On the top, click 'Scan'.

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