SanDisk Sansa c240 MP3 Player Logo
Posted on Jan 04, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Ghostly Music Folder

So... I have a Sansa c240. I've had it for a while. There are numerous songs already loaded on to it, but when I plug it in and go into the 'Music' folder, it's blank. It's livable for now, since it still plays all the music that is definitely on there, but I can't add anymore music. When I tried copying some mp3 files into the 'Music' folder, it stopped after just five songs out of thirteen.
This might just be our computer and its strange ways of goofing up everything, but you'd think that if the player was recognized at all through the USB cable... I dunno. I have a feeling this is a player-based problem.
Help?

1 Answer

Wale Sarumi KomputerSolution

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 6,993 Answers
  • Posted on Jan 04, 2010
Wale Sarumi KomputerSolution
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Nov 04, 2009
Answers
6993
Questions
2
Helped
1701298
Points
1261

Hello,

virus is what is causing the problem.

There is either a virus on your PC or on the player.

To figure this out, test the player with another PC and see what the out come would be.

Which ever is responsible for the virus, use an anti virus to remove the virus.

All the best.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My playlists from sansa m250 disappeared but when i connected ..

When transfering the songs from computer to player. First, sync device before transfering. Only do this the very first time. If you try to sync with songs already on the player, they will be erased.

To test the device. Open your comuters music file folder, keep folder open, than go to start menu, go to my computer and open the folder (D: or F: folder) It will have your player listed there.

Now with both folders open, take a song from the music folder, drag it to the sansa folder and drop it in there. It should be added to player.
0helpful
1answer

Sansa c140 says it's full but its not

on the left hand side above the word create playlist, you'll see an eighth note next to the word music. click on the arrow next to the word music.click sansa c140 (if u have one) then click the arrow nest to sansa c140 and click on folder. then open it and you'll see a picture that looks like a stack of cds. click on it ONCE then press the delete key. it will delete allyour songs. then go back to the library and download back the songs you want.
0helpful
1answer

Deleting individual songs

Connect the Sansa to the computer.
On the computer, Go into Start --> all Programs --> Windows Media Player
When Windows Media Player is open, make sure you have version 10 or 11.
Find the icon of your Sansa on the left-hand side - click the plus sign next to the Sansa
Click on the songs folder
Click on a song name
Hit "delete" on your keyboard
The song is erased.

For instructions WITH pictures, go to www.microsoft.com and enter "Windows Media Player help" as your search term

-Tha Mp3 Doctor
5helpful
4answers

Delete songs from sansa e280

Open up your windows media player and click on the sync tab..your device should be listed there..and also it will show you all the songs you have in there...or you can just format the whole player..formatting will erase everything in that player...
0helpful
1answer

Transfering songs

-Plug in your mp3 player

-Go into 'Limewire', select a song and go 'Locate file/Open Containg Folder', you should be in your folder with all your songs. or go 'My Music' and find your music files.

-Either select all your songs, open them with 'Windows Media Player' and transfer them that way.
-Or 'Open My Computer' then open 'Sansa e200' and drag the songs from where your songs are located [My Music] to the 'Music' folder in your Sansa e200 folder.

[MyMusic] Song.mp3 >drag to> [MyComputer/Sansa] Music.
0helpful
1answer

My sansa e200

-Plug in your mp3 player

-Go into 'Limewire', select a song and go 'Locate file/Open Containg Folder', you should be in your folder with all your songs. or go 'My Music' and find your music files.

-Either select all your songs, open them with 'Windows Media Player' and transfer them that way.
-Or 'Open My Computer' then open 'Sansa e200' and drag the songs from where your songs are located [My Music] to the 'Music' folder in your Sansa e200 folder.

[MyMusic] Song.mp3 >drag to> [MyComputer/Sansa] Music.
0helpful
1answer

Sansa c 240... how do i download media converter?

You don't need to Get the Sansa Media Converter to Transfer song on your player. the Sansa Media Converter is used to transfer photos and videos on the Sansa.and to transfer song on the Player this is what you need to know.

the Sansa has two modes wherein it may connect to the computer, the MSC (Mass Storage Class) mode and the MTP (Media Transfer Protocol) mode. If you are transferring un-licensed, non-protected songs, you may transfer them using the MSC mode by simply copying them on to the Sansa. This mode also allows you to use the player with Audible files. If you are transferring music that you have purchased or music that are licensed and/or proctected, you would need to use the MTP mode. To transfer these files, you would need to use Windows Media Player 10 or some other Music Softwares such as Rhapsody and Napster.

If you add songs to the player in one mode, then switch to the other mode, you will not be able to see the songs from the previous mode, though the space used on the player will still reflect their presence. If you cannot see your songs on your PC in one mode, please try viewing them in the other. In order to change the USB mode of the player, you must power the player on and go to "Settings." Under "Settings," there should be a "USB" option. It would then give you the choice to change it from "Auto Detect" (MTP which is also known as Playforsure in other Sansa) to "MSC (Also known as Rhapsody in other Sansa)."

To add songs using the MSC mode, follow these steps:

1. Organize your songs into folders and place it into one directory.
2. Open "My Computer" and open the "Sansa C240" drive for your Sansa.
3. If you see 3-4 Folder there, click on Tools choose File Opdtion, there will be a Pop-up screen and choose View Tab
4. Select on Show Hidden files and Folder Option, so you can see all the files
5. Choose MUSIC Folder, double click and Drag and drop all the songs on that folder, and It will go automatically on your player. OR highlight a songs, right click select COPY, go to MUSIC folder right click then PASTE and it will be save on your Player


If you still need the media converter...go to utorrent.com to download there software and go to this website...

http://search.utorrent.com/search.php?q=sansa%20media%20converter&e=http%3a%2f%2fwww.mininova.org%2fsearch%2f%3futorrent%26search%3d&u=1
0helpful
1answer

Can not view my music files on my laptop (but can on my desktop)

Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.
0helpful
1answer

Putting music on mp3 player

after hooking up the device to your USB, open my computer and you should see something like removable drive E or some thing like that. Double click on that device and drop your songs in there and give a try. Some of these devices do not come with a default music folder created already. You have the option of creating one if you wish just like on your hard drive. Or just drop them into the device it's self.
0helpful
2answers

Deleting songs

Chances are that you are using windows xp. open up your sansa folder to where it says pictuer, movies, ect. look at the picture to see what to do. In your player folder click tools --> folder options --> View. Under hidden files and folders click 'show hidden files and folders, click ok. The music folder would now show up where the videos and pictures are. Simply open the music folder and delete the ones you do not want. By default the songs are sorted by artist --> album --> song.
Not finding what you are looking for?

87 views

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Alexander

Level 2 Expert

171 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...