Compatibility Wizard
1. Open the Program Compatibility Wizard by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows.
2. Follow the instructions in the wizard.
If you cannot install a program, insert the installation disc for the program and, using the wizard, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The wizard is not designed to work on programs that have an .msi file name extension.
To change compatibility settings manually for a program, right-click the icon for the program, click Properties, and then click the Compatibility tab.
Acrobat can't run correctly if the system doesn't meet the following requirements:
1. Navigate to the Control Panel in Microsoft Windows by left-clicking on Start, followed by Settings and then choosing Control Panel.
2. In the Control Panel window, open Display.
Note: In Microsoft Windows XP, depending on how your operating system is setup, you may not see the Display icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.
3. In the Display Properties window, click on the Settings tab.
4. Locate the Screen resolution slider on the left-hand side of the window. Under most circumstances, the best choice is 800 by 600 pixels or 1024 by 768 pixels, possibly higher if you're using a 19" or larger monitor. The "best" setting is highly subjective to your personal preferences.
Note: Some types of software require the screen resolution settings to be set at a specific size. If you receive errors when opening certain software titles be sure to make any changes here as necessary.
Answer
Please make sure your monitor resolution is set at 1024 X 768 pixels or higher and then try to download the application again.
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