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Posted on Jan 03, 2010
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I have philips landline phones. My main phone does not ring or flash when an incoming call comes in. I t won't go onto answer phone either it just rings out. I can pick it up and answer the call. i can make outgoing calls. I have tried everything. It is only 8 months old.

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k24674

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  • Philips Master 8,093 Answers
  • Posted on Jan 03, 2010
k24674
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Looks like the basic functions of the phone are correct. Remain the answering machine. Are you sure it can act as an answering machine?
If it can act as answering machine the reason it is not doing so may be the following.

  1. Answering function is turned OFF
  2. Answering function may be ON but the number of rings before it answers is set too high.
I suggest you try the following
Call you phone. Let it ring at least 10 times. If it can act as an answering machine it will pick up the phone and read the welcome message, because most answering machines (the recent ones at least) answer after 10 rings even if answering function is turned OFF.

The phones that can be answering machines usually do have a display that shows the number of incoming messages, or a LED that flashes to let you know that you have new recorded messages.

  • k24674 Jan 03, 2010

    Addendum from the user's manual for a GE phone
    REN Number
    On the bottom of the equipment there is a label or a plate indicating, among other information, the Ringer Equivalence Number (REN) for the equipment.
    The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.


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  • Contributor 1 Answer
  • Posted on Feb 13, 2010
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I have a Philips VOIP321 handset. It rings when skype calls come in but not when someone is phoning the landline. It does go to answering machine but it doesn't ring. Please help.

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Have you tried calling your landline to see if you hear a message?

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