Scanning problem with A940 AIO Dell printer/scanner

Frosty555: Yes, I reinstalled the cd, as well. Still nothing. Frosty555: Yes, I reinstalled the cd, as well. Still nothing.

Exactly the same problem; it started spontaneously - and I have reinstalled the CD.



Exactly the same problem; it started spontaneously - and I have reinstalled the CD.

The same problem happened to me, exactly the same.
The same problem happened to me, exactly the same.

I just purchased my Dell 1501 Inspiron Note book and can not get my Dell A940 to scan any documents . My old Dell 8500 worked perfect, Nothing works on the Scan ? Why is this? Please advise. [email protected] I just purchased my Dell 1501 Inspiron Note book and can not get my Dell A940 to scan any documents . My old Dell 8500 worked perfect, Nothing works on the Scan ? Why is this? Please advise. [email protected]

Printing & Copying works fine - haven't used the fax, but my real problem is getting the Scanner to work - nothing happens when I press the scan button although this worked prior to installing windows XP. Printing & Copying works fine - haven't used the fax, but my real problem is getting the Scanner to work - nothing happens when I press the scan button although this worked prior to installing windows XP.

scanner doesn't work. works for everything else but WILL NOT SCAN. i pushed all the buttons and nothing happens. hopefully someone has the solution to this problem. scanner doesn't work. works for everything else but WILL NOT SCAN. i pushed all the buttons and nothing happens. hopefully someone has the solution to this problem.

brought the all-in-one home from Antonio's Pizza. put it on my girlfriends laptop and it prints, copies but no scan. i select where i want it to go, then push the scan button and it says its "scanning to file" but nothing happens.... brought the all-in-one home from Antonio's Pizza. put it on my girlfriends laptop and it prints, copies but no scan. i select where i want it to go, then push the scan button and it says its "scanning to file" but nothing happens....

same problem same problem

Dell A940. Printer works. Copier works. Scanner does not work. It recognizes when the computer it not connected, but it will not scan the items on the glass.

Dell A940. Printer works. Copier works. Scanner does not work. It recognizes when the computer it not connected, but it will not scan the items on the glass.

i have the same problem i have used the canner before and it worked fine but now when i try to use it it wont work i select scan to file then select scan but nothing happens even though it say scanning to file.

i have the same problem i have used the canner before and it worked fine but now when i try to use it it wont work i select scan to file then select scan but nothing happens even though it say scanning to file.

scanner does not respond.  It says "scanning to file" or email, but nothing happens

scanner does not respond.  It says "scanning to file" or email, but nothing happens

Did any of these people find a solution to the problem of not being able to get the scan function to work after pressing the "scan" button?

I have same problem now after I had to switch laptops from my Dell to a HP/Compaq. Scan works if I invoke it by clicking on the printer/scanner icon under My Computer, but it doesn't initiate the Fax Tools software that it use to when I had a Dell computer. Did any of these people find a solution to the problem of not being able to get the scan function to work after pressing the "scan" button?

I have same problem now after I had to switch laptops from my Dell to a HP/Compaq. Scan works if I invoke it by clicking on the printer/scanner icon under My Computer, but it doesn't initiate the Fax Tools software that it use to when I had a Dell computer.

I have an A940 All-in-One Printer and it will do everything except scan. When I press Scan it just sits there. Nothing. I have an A940 All-in-One Printer and it will do everything except scan. When I press Scan it just sits there. Nothing.