The lights indicate there is a full charge, the key will turn, but it will not move. There is a green flashing light above the key. It is a new Celebrity scooter

Question edited for clarity, full make model (what it is).

Did you follow Section 9 about fully charging the battery, pressing and holding the button?

Charging Instructions 1. Plug the charger into the mains - the charger indicator light will be green.
2. Turn on the battery by press and holding the power button until the green light is illuminated.
3. Plug the battery into the charger. The charger light will turn from green to red to indicate the charging process has started.
4. Once the battery is fully charged, the charger status light will be

https://www.powakaddy.com/wp-content/uploads/2021/02/LATE-2022-FX3-OWNERS-MANUAL_01b.pdf

If that doesn't fix it, it will be a warranty issue. Click Support on top left.

https://www.powakaddy.com/manuals-and-instructions/

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It could be many things. If you just bought the scooter, it could be a loose wire in the electrical system. Did you check the battery terminals to make sure they are tight?

Hi if it is similar to pride x the circuit will shut down if key is left on for 20 minutes u will still have lights. Remove key for a short time then replace it & turn on ..goood luck

I agree that the pictographs are not very helpful. You probably have one of the new chargers. I have an old one, which is a little easier to figure out.

From top to bottom

1. The flashing green light with the electric plug indicates that the unit is plugged in and ready to go.
2. The flashing red little fan means that the battery is too warm so it is just cooling it and not charging it at that moment.
3. The solid red empty battery outline means that it is charging but hasn't got very far, less than 80% full.
4. The mostly full battery outline with both solid red and green lights at the same time means it is 80% full or more
5. The full battery outline and solid green with the musical notes means it is full up.
6. The broken battery outline with flashing red and green means you've got a broken battery.
7. The yellow light with the wrench means the charger is "conditioning" the battery, whatever that means.
8. The yellow light with the fan means "cooling abnormality."

Hope this helps

I'm afraid your batteries have expired. They will show full voltage but the Amps are not being replenished.

Red light normally means that the battery needs charging. The green flashing light can mean the battery is charging or has charged, and the same with the solid green light. Green in this case is good.

Charge the unit overnight and see what the indicator state is. It should not take more than 8 hours of charging for a Li-ion battery. Once you know what the full state light looks at, then you can tell what the charging indicator looks like.

In all cases, ensure you are using the proper charger with the unit.

generally when charging the light will be red until a full charge is indicated and the light will turn green. if while trying to charge the light remains green I would try reinserting the battery or charging unit. If still the same you might have a problem with either.

Has the scooter been sitting unused for a while? If so, the gel inside the rechargeable batteries may have gone solid. When you connect the charger, the light shows green indicating the batteries are full, but instead of being full of power, they are full of crud. The scooter can sit for just a few weeks and this will happen. If the batteries are new or have been properly maintained, try checking your fuses and all the connections/leads as this certainly sounds like a power problem.
Good luck!

the motor is not working perfectly and chnge motor or check the connection perfctly

The control systems on power mobility equipment have a "prevent" circuit that immobilizes the equipment while it is plugged into a charger, so folks won't take off with it plugged into the wall outlet. When you turn it on when plugged into a charger, the display will flash constantly, or sweep constantly, depending on the manufacturer. This is normal. Your off-board charger should have a red light to indicate power to the charger, and another light for the charge status. Yellowish means it is charging, when it turns green, you are fully charged. If the status light is green all the time, that is an indication that the charger is not functioning properly, or that the batteries are below a chargeable state. Check charger output, which should be 26-28 volts dc, and each battery should show at least a 12 volt reading, but around 13.5 volts with a full charge. If one or both of the batteries drops below 12 volts after a short period of time, it's time for a fresh pair. Fully charge new ones before using the chair.