I am having the same problem. Bought mine last month. Been a real problem. Support say to buy an external antenna for $45.
I say, shouldn't need one. Located in flat Northern Ohio.
Every time without fail I use my c330 I lose satellite conection, it doesen't matter where we are traveling we lose conection. My friends who have the same Garmin c330 as mine tell me they never lose satellite conection, what can I do? or is this a faulty unit?
Are you outside with a clear view of the sky? It should find satellites once the unit is turned on. Does it say "Looking for satellites" or "Acquiring satellites"?
If it is "looking for satellites" then it means that the unit have lost all data (time, date, location). If it is "acquiring satellites" then it have date and time, but not location.
Looking for satellites require a longer setup time (could be as much as 15 minutes). Acquiring satellites is much faster (not more than 2 minutes).
Date and time is updated from satellites once the unit gets a satellite lock.
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Bluetooth may be the issue. My RAV 4 has bluetooth in it that works with my cell phone....I lose satellite signal all the time. However when I use it in a car without bluetooth I never have an issue....????? Very frustrated....HELP!
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