per Sony's site :
Here are a few ways to deal with the error message:
Option 1 (Update system software and application data): Close the application, install the latest system software and game update, and restart the system.
Option 2 (PS Camera Compatibility): If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.
Step 3 (Save Data Issues): If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4]. If it continues after initialization, check to see if you have save data in online storage. If you suspect incorrect save data in online storage, remove the affected save from system and online storage.
Things to remember:
- Check to see if this error occurs with multiple titles. If not, you may be dealing with a game or app specific crash that may be helped by re-patching/re-downloading.
- If you suspect issues due to your local network, try using a wired connection and/or checking your network settings results http://manuals.playstation.net/document/en/ps4/settings/nw_test.html
- Periodically back up saves to USB and/or online storage if you have Save Data concerns.
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