Toilet on uneven floor

I would have used low power jet wash with pipe cleaning attachment when the toilet was off, I know karcher do a good 1 but there are cheaper alternatives. The last toilet I fitted had a large rubber type seal between the wate outflow pipe and the out pipe of the toilet that fitted over the base of the pipe. I have never seen a wax type seal as you describe, admittedly I have not changed many toilets, but I would have changed the seals when the tiolet was lifted. Hope this helps

are you sure its the floor connection as it could be the tank one, also if the floor section is there a insert sealed and fitted to the existing floor pipe and then the wax seal around this. similar model video. https://youtu.be/LebANJC2rx4

If you go with the 2 bolt you will need (I presume) to drill 2 holes into the tile. put toilet in place where it will sit and mark the holes , take away toilet and drill the holes with a 7ml tile drill bit (masking tape put over the tile will help you to not slip when starting off the hole). Drill deep enough to insert 7ml rawl plugs. then place the toilet back and fix down with screws long enough to go through the toilet and 3/4 of the rawl plug. You will need; Electric percussion drill or descent battery drill. 7 ml tile drill bit 2 x rawl plug 7ml 2 x screw masking tape is handy hope this helps, Alex

This sounds like poor installation.
If you can get the person who installed it to come back to your home & make it right, you certainly should.

There is typically a wax gasket that connects the toilet to the drain pipe at floor level. This gasket needs, first of all, to fit. Then it needs to be well-seated (it's wax, and compressible) by rocking the toilet back & forth before the toilet is securely clamped down.

If it's not a problem of poor installation, it may be that your floor is uneven, or that there are tiles (under the toilet) that are chipped or missing - in other words, physical conditions that are interfering with the secure installation and tightening down of your toilet.

I wish you luck!

It needs to be shimed,either floor uneven or casting is not uniform.It is a problum most people don't understand.Toilets when set need to be leveled if not you can break bowl.Go to home depot and in plumbing dept. ask for plastic shims-come in little bag,tap under toilet and then snug down bolts,(don't reef on bolts)when shes tight take flat head screwdriver and hammer and chop off shim flush.You should take dap tub and tile caulk (water soulible) and dap around bottom-keep wiping sponge with clean water around till it looks nice let set up for 12-24 hours,toilet should be rock solid.If by chance its leaking around base you'll have to reset with new wax Richie

No, you don't have to, but it makes for a nicer job. The wax ring must provide the complete seal to the sewer and must not leak at all. The use of caulking under the outer edge provides for a neat seal so that water or waste that gets on the floor does not collect under the edge of the toilet where it meets the floor. The caulking can also provide a bit of stability if the floor is uneven and the flange is a bit high, in which case the toilet might rock a little - which could compromise the seal of the wax ring. If a plumber installs a toilet, they will put the caulking down right away because they are confident in their installation of the wax ring and they need to move on. If the floor is a soft material (anything except stone or ceramic tile), then the home meowner might want to wait a couple of days before applying caulking to be certain that they don't conceal a leaking wax ring. If your toiled does rock a little, give the caulking a day to dry before using it again. On the other hand, if you do have a hard surface floor, it's a good idea to apply the caulk to the bottom of the toilet before you put the bowl down to give a bit of cushion where the porcelain bowl meets the hard floor.

hi, the tile is supposed to go under the toilet flange (the thing you put the wax ring on), very common "oops", can be rectified by placing another wax ring right on top of the first on. best to make the first one a "horn type" wax ring, then put the plain one (no horn) on top of first and try to smoosh it on just enough to stay in place so when you install toilet it doesn't move,.....cheers!

If you tried regular sized wax rings and they failed to seal, try using a double thickness wax ring, maybe the space between the floor flange and the toilet exceeds a regular wax ring size. If the floor has been re-tiled and the floor flange was not adjusted this could be your problem, anyhow good luck!

Go to a hardware outlet(Lowe's, HomeDepot, etc.) and ask for a commode drain extension that can be placed over the existing and bring it up to the level of your floor. I also like the wax rings with the cup molded in. These can be doubled up also but not as reliable as the extension.
Eric

They make plates that go under the  (plastic pipe?) flange which allows one to tighten down the toilet better. Seems that your flange and toilet are not level with one another? You may need to use plastic or other shims to level the toilet before  tightening the bolts.