I was able to disable the start up items and start up again. CPU and memory appear ok. A few weeks ago, I tried to install a USB infrared mouse. This caused me to finally go to system restore - mouse never worked - computer seemed ok then. Tonight I tried to check the settings on the mouse - they did not seem to be the right ones although they looked ok in the Bios. Could the mouse have caused this problem? It is still freezing, but intermittenly. I can get around in safe mode for a few minutes before it freezes up.
Well start a bit slower then.
go into the bios at startup F2, and navigate around does it freeze there. if no then
start windows in safe mode F8 when windows logo shows.
freezing ?
If its not freezing then turn off the startup programs.
Start/run/msconfig and then uncheck load startup items
and start normally, click the dont show me this again /ok
any freezing.
If its freezing you may have a hardware issue.
if you have 2 sticks of memory remove on and or /reseat them
boot the dell diagnostics cd and check the cpu and memory.
report back
I didn't get to see this response as you were not signed in and I missed it till tonight.
as it is still freezing up. I would let it sit in the bios for about 30 mins and see if the bios freezes,
It kind of sounds like you have a video card issue.
by being in just the bios then that prettty well rules out the hard drive and just leave the memory/cpu/video
the diagnostics can be set to run many times on the memory.
it can test the video but not under full load.
The only real way to see if its hardware related is to put in another hard drive and load all windows and drivers.
or format reinstall the existing hard drive.
×
370 views
Usually answered in minutes!
My Note Dell inspiron freezes after 20min and doesn´t work anymore.
Can anyone help me ?
×