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Posted on Dec 30, 2009

Proform 550xp Treadmill in continuous incline/decline mode!!!

Hi,

My treadmill has been working perfectly till now! Out of the blue, I went to start up the treadmill and put the red magnetic stop thingy on and the screen lights up but displays a ''--'' on the screen and starts to incline all the way to the top, then decline to the bottom and continues this loop without stopping and none of the buttons on the display unit work when I press them, the treadmill just continues to incline/decline in a continuous loop. Here is the weird thing, the display unit typically will not come on even if plugged in and the on button is on, unless you put the red magnetic thingy on it, however, now the display unit is on and cycles through screens (still, the buttons don't work though, it just cycles through the screens) - then as soon as you put the magnetic thingy on, it goes to inclining/declining. I've unplugged the power cord, let it sit overnight without being plugged in to see if it would reset itself but nothing seems to work. Can anyone please help!!!

  • Anonymous Mar 27, 2014

    the treadmill won't incline or decline

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  • Posted on Jan 06, 2010
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I just called the manufacturer on this and found out i have a faulty control panel, but these are the steps they told me to go through to reset. If it works, then you are good, if not, you may also have a control panel issue.
1. plug in and turn on treadmill, keep red key out
2. press and hold the stop button and speed up button at the same time and hold them while you insert the red key
3. after red key is inserted, let go of both buttons
**CAUTION - be sure to stand on side bars of treadmill, clear of the belt for this next part bc it will go VERY FAST***
4. press stop button once
5. press speed up button until it reads 85 (see what i mean?!)
6. press stop button once
7. press incline down or up one time and it should get back into normal mode. mine just started a series of flashing lights and "8"s in all the "windows" so my panel needs to be replaced. here is the number i called - 1-877-993-7999. Good Luck!

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