The phone does not continue to boot up. maybe possible to have a virus. what solution could i possibly do?

It is possible that the phone has hung up becausethere are errors in the software. So to reset remove the battery and the memorycard from the phone. Using your PC , scan the memory card for any corrupt filesor media files with virus- it is possible when they are downloaded from unsafesites. If so remove or format the card. Copy only valid files to the card anddo a scan before it is replaced. Now replace the card and battery and switch onthe phone. If the phone hangs up or is slow when it is switched ON , then it ispossible that the fault is relative tothe software and will need a reinstallation. Possible hardware issue cannot beruled out.

It is possible that the phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Copy only valid files to the card and do a scan before it is replaced. Now replace the card and battery and switch on the phone. If the phone hangs up or is slow when it is switched ON , then it is confirmed that the software has errors and will need a reinstallation.

Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.

Thank You for using Fixya

I don't think it is possible for that phone to get a virus. If there is a problem I'm sure it is not a virus.

Maybe something is wrong in configuration. Possible virus. Possible hardware issue, like ram going bad.
First thing I would do is do a system restore to an earlier time - like a week ago, or to a date before this started. (You will not lose any work) You may need to start up in Safe mode if it does stay up long enough to run restore. Power on, then right away keep tapping F8 key till you get a special boot options screen. Safe mode takes longer to start. Then - Start menu, Programs, Accessories, System Tools, System Restore.
If it continues to happen, or does it safe mode, (forget the restore) open the case and remove then reseat the memory (RAM) modules. If you have 2 or more modules, remove one and test PC, then switch with the other. If it seems to work well with one of them, the other is bad. Replace it. Office Max, Comp USA etc.. While you are testing the one module, pay attention to the fan on the motherboard to see it is working, and the fins of cooling block is not choked with dust.
Last - Update your anti virus and run a full scan of the system
Hope this is helpfull.

Hi,
Possible that the software of the phone is corrupt or a possible hardware is defective.
You can remove the battery and memory card, have the card scanned for virus. replace battery after 15 minutes so that the phone is reset.
if the phone wont boot back the services of the Nokia support must be sought for reinstalling the software.
Good Luck.
Thanks for using FixYa.

Possible fault can be some errors in the software of the phone. It might have got infected with some malwares/virus. Remove and check the memory card on your PC, scan and get a clean report.
Remove the battery and reset it back to the phone after some 30 minutes. If the phone boots up and clears then insert the sd card, if not clear up any MMS/ suspected SMS on the memory , any downloaded files .
If none can cure then have it checked maybe a possible reloading of the software.

There are two possible reasons why, First, maybe the legacy onboard usb is not enable from the BIOS. I believe that you know how to check it, just look for the legacy USB or legacy onboard.

Second, it is possible that your windows XP disc is not a bottable version, meaning the disc will be read as a data cd only and not an installer.

But try to check for the first, that is closer to resolve your problem.



-Theory of a Bum-

try booting in safe mode. then scan for possible virus. then restart and login in (not in safe mode). if it still wont work, reformat the drive then do the fresh installation of windows.

it is possible for a virus to infect the cmos chip, but i didn't think it was possible unless you were performing a bios flash. however, it may be possible that the virus found a new vulnerability through your tweaking program, if this brogram can change motherboard hardware settings such as front bus speeds...

possible virus...while connected to pc, run anti-virus on it..if no virus, low-level format necessary