We just purchased the custom kitchen aid stand mixer on a boxing day special. We used it tonight to make cookies and then could not remove the bowl from the base. We are going to try the icecubes. If this problem persists Kitchenaid will be hearing from me!! I might have got the mixer on sale but it was still a heafty sum of money to purchase. And I thought Kitchenaid mixers lasted forever and rarily had issues.

smell the motor housing for any burnt smell.suggest you buy a new one.theire not worth fixing

Google Kitchen Aid in your home country.

You can find the User's Manual (which shows how to adjust beater-bowl clearance) for your model at:

https://www.kitchenaid.com/customer-service/manuals/

The KSM5 and the KSM150 are different mixers. They are both 5 quart mixers and use the same gearing and motor. However the bowl design is different. The KSM5 is a 5 quart bowl lift, which means the bowl locks into the arms of the mixer and raises towards the head of the mixer, where the ksm150 mixer is a artisan mixer, which is also a 5quart mixer, but the head of the mixer tilts back and the bowl twists into the base ring to lock into place. These two mixers will take different bowls and beaters.
Thank you,
Colleen
Customer Service
MendingShed.com

go to youtube type in ajustment on kitchen aids and it will show u step by step hope this helps

I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.

The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.

If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.

Hope this helps!

The likelyhood of grease coming from the mixer is extremely small. As long as the beater & bowl were washed first and the shortening you used was fresh, there shouldn't be a grease taste.

This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

was the bowl snapped in to place.....push down on the back lip of the bowel until you hear it snap

good day,
hope this link below will solve your problem.

kitchen