When I turn it on, it only goes to warm...how do I change the setting? I press the on button to change the setting but it only turns off. When I turn the on button again it only goes to warm. Also, how do I set the cook time....sorry, I can't find my instructions.

How to operate: Plug in. Set timer to amount of hours to cook. Press the SELECT button to scroll thru 4 settings - "warm", "1" (Low), "2" (Medium)", "3" (High). Once the desired cooking temp selected, press the "round circle" power button to begin cooking. The time display will now start to count down to "0:00" When the cooking time has been reached, the slow cooker will automatically go into "warm" mode for a maximum of 6 hours, then automatically turn off. Quoted from manuals on line


http://www.manualsonline.com/support/other/slow-cooker/manual-2538852

It sure would help us to help you if you could get the model number off of the bottom of the unit. I can probably locate a user's manual with that information. Try this site to locate the manual: (my best guess without a model number)
http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
(209k)
Find the little blue print that says enter security code and then you can dounload the manual.
The settings should be OFF High 4 High 6, Low 8 Low 10 and warm.

1. Place food in stoneware according to recipe.

2. Plug in Smart-Pot™ slow cooker. The Power light will begin to flash

indicating that the unit is plugged in, but not turned on.

HOW TO PROGRAM YOUR SMART-POT™ (CONT.)

3. Push the Cook Time button to scroll through the timed cooking

options. Push once and the 4 hour light will illuminate, twice and the

6 hour light will come on, etc. Select the time based on the length of

time indicated in the recipe. Two time options are usually given. The 4

and 6 hour settings are the HIGH temperature setting and may be

used when you want your food done quicker. The 8 and 10 hour

settings correspond to the LOW temperature setting and is used for all

day cooking. In addition your Smart-Pot™ can be set to the Warm

Setting by scrolling through the timed cooking options until the warm

light illuminates.

NOTE: The Warm setting is for keeping already hot food warm. Do not use

the warm setting to cook or reheat food.

4. When the cooking time is completed, the Smart-Pot™ slow cooker will

automatically shift to the Warm setting and the Warm light will come

on. NOTE: We do not recommend using the Warm setting for more

than 4 hours.

5. To turn the Smart-Pot™ off push the OFF button. Unplug unit from the

wall outlet.

6. For other recipes that give a range of times, select the time closest

to the setting on your Smart-Pot™. For instance a recipe calling for

cooking time of 7 to 9 hours on LOW, set your Smart-Pot™ to 8 hours.

NOTE: If power goes off then power light will blink and settings must be

reset. If cook time is changed before the cycle is complete the time will
reset to the new setting.

Thanks for choosing FixYa,
Kelly

Hi and welcome to FixYa, I am Kelly
I see I am nearly a month late in replying to your post. I just answered another post and when I finished I saw your question.
This is driectly from the user's manual that you can find here with some difficulty:
http://safemanuals.com/314159.php?k=84c8d7db0922eceeab89e8e236b92e45&ID=2854106&q=CROCK%20POT%20SMART%20POT
(Avoid answering questions by looking for the blue text that says "security code" and clicking that) Then enter the 4 digit code to download the manual that is 209k)

1. Place food in stoneware according to recipe.

2. Plug in Smart-Pot slow cooker. The Power light will begin to flash indicating that the unit is plugged in, but not turned on.

3. Push the Cook Time button to scroll through the timed cooking options. Push once and the 4 hour light will illuminate, twice and the 6 hour light will come on, etc. Select the time based on the length of time indicated in the recipe. Two time options are usually given. The 4 and 6 hour settings are the HIGH temperature setting and may be used when you want your food done quicker. The 8 and 10 hour settings correspond to the LOW temperature setting and is used for all day cooking. In addition your Smart-Pot can be set to the Warm Setting by scrolling through the timed cooking options until the warm

light illuminates.

NOTE: The Warm setting is for keeping already hot food warm. Do not use the warm setting to cook or reheat food.

4. When the cooking time is completed, the Smart-Pot slow cooker will automatically shift to the Warm setting and the Warm light will come on. NOTE: We do not recommend using the Warm setting for more than 4 hours.

5. To turn the Smart-Pot off push the OFF button. Unplug unit from the wall outlet.

6. For other recipes that give a range of times, select the time closest to the setting on your Smart-Pot. For instance a recipe calling for cooking time of 7 to 9 hours on LOW, set your Smart-Pot to 8 hours.

NOTE: If power goes off then power light will blink and settings must be reset. If cook time is changed before the cycle is complete the time will reset to the new setting.

That is pretty much the entire user instructions. Everything else is warnings, cautions, and oh yes; don't submerge it in water yadda yadda....

Thanks for choosing FixYa,

Kelly

yes you have to wait til the warm red button goes off than punch in hours and than hit on. I cant figure out how to put it to low though! lol

This slow cooker has 3 settings LOW, HIGH, & WARM
When you plug the slow cooker in the display should show a "0". When you press the "COOK TIME" button, the display should go to 1 then 2 then 3 etc. each time the "COOK TIME" button is pressed. If 1,2,3,4,5 or 6 hours are selected, then the slow cooker will operate on the "HIGH" setting. If 7,8,9, or 10 hours are selected, then the slow cooker will operate on the "LOW" setting. To start the cooking cycle press the "ON/OFF" button. To interrupt the cooking cycle at any time, press the "ON/OFF" button. When the cooking cycle is complete, your slow cooker will automatically switch to the "WARM" setting. If the "ON/OFF" button is pressed when the the digital display shows "0", then the slow cooker will automatically start on the "WARM" setting.
If the "COOK TIME" button does not change the display numbers then unplug the slow cooker and hold both buttons down as you plug the slow cooker in. Keep the buttons pressed for a count of ten, then release them and the slow cooker should work correctly

The manual basically says... This slow cooker has 3 settings LOW, HIGH, and WARM. W hen you plug the slow cooker in the display shows "0". When you press the "COOK TIME" button, the display should go from 0 to 1 to 2 to 3 etc. each time the "COOK TIME" button is pressed. If 1,2,3,4,5 or 6 hours are selected, then the slow cooker will operate on the HIGH setting. If 7,8,9,or 10 hours are selected, the slow cooker will operate on the LOW setting. To start the cooking cycle, press the "ON/OFF" button. To interrupt the cooking cycle at any tim, press the "ON?OFF" button. When the cooking cycle is complete, your slow cooker will automatically switch to the WARM setting. If the "ON/OFF" button is pressed when the digital display shows "0", then the slow cooker will automatically start on the WARM setting.
If the "COOK TIME" button does not change the display numbers, unplug the slow cooker. Hold down both buttons and plug the slow cooker in and keep them pressed down for a count of 10. Release the buttons and the slow cooker should work now.

Push the COOK TIME button, if the time changes then if you leave the number of hours between 1 and 6, and press the ON/OFF button, it will cook on high that many hours. If you leave the number between 7 and 10, and press the ON/OFF button, it will cook on low that many hours. If you leave the number at "0" then the slow cooker will cook on WARM. If the COOK TIME button does not work, unplug the slow cooker, hold both the ON/OFF button and the COOK TIME buttons down and plug it into a wall socket. After the lights flash a few times, release the buttons. the switches should work.

Heat intensity is warm, 1, 2, 3 (highest)
How to operate: Plug in. Set timer to amount of hours to cook. Press the SELECT button to scroll thru 4 settings - "warm", "1" (Low), "2" (Medium)", "3" (High). Once the desired cooking temp selected, press the "round circle" power button to begin cooking. The time display will now start to count down to "0:00" When the cooking time has been reached, the slow cooker will automatically go into "warm" mode for a maximum of 6 hours, then automatically turn off. NOTE: Not recommended using the WARM setting for more than 4 hours at a time. NOTE2: To stop the cooking process at any time, press the "round circle" power button. The unit will default to "0:00" time but the indicator light in the "3" high position will remain on.

Hi, Guys,

I discovered this solution by accident. To get my crock pot to go to the "Warm" setting directly, I begin by pressing and holding the "Cook Time" button. Then, with the cook time button held down, press and release the "Off" button, holding it down for a second or so and then releasing it. Finally, lift your finger off the "Cook Time" button. Presto! The unit will be set on "Warm." So the key to this is to press and release the "Off" button WHILE the "Cook Time" button is being held down. Might take a couple tries before you get it, but then you'll see that it works every time.

Here is the manual for this cooker; http://www.crockpot.com/manuals/38601-C_English.pdf page E4 and E5 tells you details of programming/timer/temperature. Check through everything and see if you can figure anything out. after cooking, the unit should automatically switch to warm mode, if it isn't doing this then unfortunately i think it needs a replacement control board - probably not worth doing. If you want to give it a try then post again and we can try and source you the bits Hope this helps :)