This web site may help too
http://www.singerco.com/resources/operation_basics.html
Bobbins are specific to machines.........if you are trying to use a non-singer bobbin, the diametre and depth may well be several millimetres different and will result in what you describe.
Ask for plastic singer bobbins for a top loader......if you contact Singer or an agent, they will give you a part number and will probably ship to you as well.........get a few and have all your colours ready, not all layered on just a couple !
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