I have a Mitsubishi projection model WS-B55 that is plugged into a surge protector. The power went off for about an hour or an hour and a half this morning, and the power light is flashing. I called...
First, to answer your last question, not all power outages and subsequent surges are created equally nor are all surge protectors. Also, after a power outage where the subsequent surge is so strong that it got past your surge protector and knocks out your TV and it's never done that before... REPLACE YOUR SURGE PROTECTOR.
However, that being said, in my experience it is unlikely that the TV is going to require a technician. Understand that the person that you spoke with in tech Support is not a technician and is reading off of a list of troubleshooting pages that are more extensive then what's in the manual. What the technician is probably not aware of is that your TV, like most home electronics, has a safety failsafe that requires the device to be separated from power completely before doing a system reset
First, after pressing the button it's supposed to flash for about a minute anyway but I'm assuming that after it's done pressing that the TV is still not firing up.
Unplug the TV, let it sit for an hour, plug it back in (to the wall, not the suspect surge protector). If the light is still flashing, press the reset button again and wait for it to stop flashing and attempt to turn it on again. If it doesn't work, unplug the TV, follow the same steps however, let it sit for 24 hours before plugging it back in. That length of time is not common but some sets do require it.
If none of this works, then I would say that it's time to call a technician.
Appreciate a response. Actually have tried the option 1 and 3 multiple times. Don't see a reset button, but sure have looked all over for one.
Funny thing is--bought online along with an extended warranty. Seems like HDTVtime.com has gone out of business and they never gave me the registration number to Repair Master. What a rip off!
yes--phone disconnected and no more website. will go with a local repair shop.
Thanks!
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