Won't print in colour

Are the ink cartridges installed in the correct colour order?
Have you printed a test page through the printer's own control panel? What was the result?
Open a new document, using the default settings. Key in some test text. Try printing. What is printed?

The printer requires both cartridges to have ink before the printer will initialize and operational. Even if you are only printing black and white both cartridge have to contain ink or the printer will error out. This is standard on all ink jet printers from every manufacturer. You will have to get ink before you can print.

Problem is with carriage unit.

It could be the print setting on your computer.
If you're using Windows, with your document open, go to File > Properties/Preferences. In the Print Setup tab, make sure to select "Print using all available ink" in the Ink Use section.
On Mac you can select Color in Print Setting in any expanded print dialog.

CL41, this is the one you are using for your cartridge.

Did you change your cartridge with brand new one or refilled one??

If you did with refilled one, the ink level won't go back with full.

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This is the method how printer measures the ink level.

1. Each cartridge has a serial number.
2. As soon as installation in printer, printer recognizes the cartridge by serial #.
3. And the printer starts to count the printing document.
4. After reaching certain print counting, the ink level will show "low ink"

So my answer is even if you refilled your cartridge, the ink level won't change,
since printer cannot weight the cartridge or.....some other technology to measure each color ink level.

Thanks.

When printing in BLACK, a small amount of the COLOUR ink also is used.
This "trick" prevents the COLOUR ink-jets from clogging, due to not being used.

So, you need to have a "good" COLOUR ink-cartridge.

Many printers especially Photo ones also use colour even when printing Black. so you do need to replace the spent colour cartridge.

If you only need to print in black get a B&W printer not a colour one.

the printer only prints with all ink cartridge inside, back and color (use only original ink spares)

Most modern printers use some colour when printing Black and therefore will not print if ANY ink cartridge is showing as empty.

Unless your printer has a setting for using Black ink only (this is not the same as printing a black and white document), then you will need to purchase and install the colour cartridges before printing can take place. The good thing about this is that very little colour ink is used when printing black and white documents - so they should last a long time.

Good luck.

the problem with this printer is that all the inks have to be at a usable ink level, if any one of them are below the acceptable amount it will not print in any colour at all not even black.