Scientific Toys train won't run

The required, (but not included), 4 "C" size batteries fit inside the coal car. One "AA" size battery goes in the pump car, (which has a lantern light, besides the pumping soldier), and 3 "AA" size batteries are needed for the remote control. There are separate switches on the engine, the coal car and the pump car to activate all the features of the train. The directions are explained on the remote control devise.

I can find no camera with this description - please can you tell us the make and model ?

I need more info--info supplied it's to vague but give this a shot.
https://www.google.com/search?q=Toys+train+sets+Union+Pacific+Cars&rlz=1C1NHXL_enUS713US714&oq=Toys+train+sets+Union+Pacific+Cars&aqs=chrome..69i57.13462j0j9&sourceid=chrome&ie=UTF-8#q=info+on+toy+train+tracks+types+for+union+pacific+cars

Look for a small opening with little white tabs that can be moved up and down, on both the train and the remote. All the tabs must be in the same position. ( Same thing on a garage door opener.)
If that's not it, make sure the batteries are in correctly in both items, reversed batteries will run lites and such, but not remote controls.

the sounds are run off of a different battery source, check the battery under the seat and make sure that its connected

Check the output of the transformer going INTO the controler. Mine is 19VAC. IF the controler is working you should measure 25VDC between the inner and outer track with the controller switched on. If you have the AC but not the DC voltage push the red reset button. Once you have the 25VDC put your train in place (engine and coal car) and it should run.

yes but without the sounds. you turn the bell on the engine and then push the black button on the stack

Turn the gold bell on the engine and push the black round button on the stack

yes you need a remote for the sounds.

Dear Customer,First of all, we would like to take this opportunity tothank you for choosing Scientific Toys products.We will supply a new remote controller with the postagecost of US$10.00 in U.S. If you are interested to have a replacement, pleaseadvise your full mailing address in detail by return email.Upon receipt of your confirmation, we will advise thepayment method. Please do not hesitate to contact us at [email protected] if youneed further assistance.Best regards, Customer ServiceScientific Toys, Ltd.

It's on top of the third stack behind the smoke stack.