I am looking to change the message for our night service greeting, but i can only figure out how to change each individual voicemail greeting. How do i change the main greeting?
This may be specific for my system, but hopefully it helps:
Connect to your voicemail (for us, we can either hit the voicemail button or dial 1650)
Once in, press #6, it will ask for a mailbox number, dial *9998, it will ask for a password (the default is 1234#)
Press 5 to modify messages.
Press 3 to record custom service menus.
It will ask you to pick which menu (1-100). Our day menu is 1, and night is 2. I'm guessing yours will be the same.
From this point, it becomes the same as recording a standard voicemail
greeting. It will play the current greeting and you can press 1 to
re-record it. Do so, and then press #. Press 2 to accept and you're
done!
- To Access Supervisor Options:
- From main menu, press 6 for Supervisor Menu
-Press 2 for Routing Box Administration
-Enter Box Number that you are changing / recording
(Main Day Greeting is box 800, Main Night greeting is box 801)
-It will repeat the number you entered and prompt you to press 1 if its correct
-Press 3 to Modify
-Press 1 for Greetings
-Press 2 to Record Greeting
-Press 1 to replay current greeting or Press 2 to record greeting
-Press * (star) for current greeting
-Record greeting.
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NEED TO CHANGE MAIN LINE VOICEMAIL
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