HE4t Elite F02 error code

Its the error code for a long drain time most likely you need to check the filter in your pump for obstructions First if you have a wet vac pull the drain hose out of the drain spout and use the vac to pull the water out of the washer through the drain hose.If not you will need a pair of radiator hose clamps from the auto parts store. Pull the screws from the lower panel at the front of the washer and remove it.in side you will see a rubber hose coming down from the tub to the drain pump. Put the radiator hose clamp there if you didn't have a shop vac.On the front of the pump is a round part with a handle turn that and remove the pump filter .Clean any foreign objects out of the pump and look inside the pump to make sure no impeller blades are broken if any are you will have to replace the pump. put the filter back in and tighten it. If you had to use the hose clamp remove it now.reassemble and don't forget to give the tech his four boxes if this fixes it

I did exactly what tech17 recommended and it worked like a charm. I had a shop vac so that definitely helped with the draining process. After I unscrewed the filter, low and behold, my child's small sock was plugging the valve. Now to see it how it go there.

F/02= Long Drain > If the drain time exceeds 8 min the water valvles are turned off and F/02 is flashed Press pause/cancel twice to clear
Note: After 4 min th eSUD Error will be displayed then 4min later the F/02 error code will be displayed
This is usally caused by using too much soap

Hi there,

I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

I performed the following with no success:
1. Check Wire Harness connections - OK
2. Check Drain pump. – OK, as water drains at a rapid rate
3. Check Drain pump motor - OK, as water drains at a rapid rate
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
5. Check the CCU – appears to function normally.
6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

Good Luck!!

I'm sure this would have worked if either I owned a huge horse-powered wet/dry vacuum or didn't have a filter clogged with close to 1 cup of ****. That being the case, the instructions got me in the direction of understanding that my filter was indeed so clogged that I couldn't evacuate the water with my wimpy vacuum and got me into the MacGyver realm. I wound up removing the access panel under the door and using a T-20 (TORX) head bit w/ driver removed the filter/pump unit from the base of the washer (keeping the hoses connected). As a side note, if you don't have TORX bits, a 7/64" hex head wrench/bit will work too. I then fashioned a trough by cutting a 24 oz plastic party cup in half length wise and duct taping it to the underside of the filter housing. After placing a 3 gallon cleaning bucket under the trough, I slowly unscrewed the filter housing cap and allowed the water and some of the "gunk" to drain into the bucket. Not as clean as using a vacuum to **** the water out of attached hoses, but it worked.

Tech17: Fantastic solution (#2)! Not sure how/where to have used the auto hose clamps, but it certainly did the trick to get that errant sock out of the filter bed. Many thanks...

I couldn't see Tech17's solution, but all your "this and that worked" replies got my washing machine fixed...Thanks

I pulled my discharge pump and found a broken impeller shaft. Does anybody know where I can get this part...
John

The Tech 17 solution below still works!!! I found 2 kids socks, a screw, part of a crayon and some foil...thanks, and here are your 4 boxes...

DId the job. Saved me a ton in not having to have a tech come out. Follow the directions exact with the shop vac and you will be in fine shape!!!!!!!!!!!!!!!!!!!!!!!

With the back and top off, you will see the pressure switch (back right top). Attached to that is a small black hose. Follow it down to the drum and you will see a white assembly (air Trap) that attaches to the drum. With a flash light you can observe how much guck is in the white assembly, if this is clogged you will have to remove a small screw holding it on, remove the wires and unlatch clip near back. Have small container to catch water as you remove assembly. Once off use a bottle brush or tooth brush to clean out! This guck stops Vacuum from working due to slow drain and poor suction and produces F02 error.
http://cdn-d.appliancepartspros.com/0029391543_4.gif

14 on the diagram is the Air Trap

So how can I tell if the pump is working. We took it apart and did find a few items but still get the error message so we are thinking we need to replace the pump.

Yes! pulled out two small socks and some other disgusting stuff. Save me a service call. Shopvac worked great also. Make sure you pull the wet clothes out of washer and shopvac the water in the washer for best results and no flooding. Thanks again.

Tech17 is THE MAN! The only thing I didn't do was grab the shop vac, but had plenty of towels on hand. I found:

• 2 socks
• A cat worth of hair
• About 3 bucks in change
• A screw
• A rivet from some jeans
• And a Bead from who knows what?

Error code f11

TECH 17 thanks for the info, problem solved . FOUND A SOCK TOO, 2 DIMES AND RUG FIBERS THANK YOU!

RIGHT ON! I opened the front panel & found a sock, all the backing crumbs of my rug, a shell & a penny. I am soo thankful!