If the door remains locked and will not open, there is a manual release you can use to open the door. The following link explains how:
http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_
Sometimes using the manual release will correct a momentary door jam problem and return the washer to normal operation.
If the door continues to lock and not open, you may also try unplugging the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). Sometimes problems are experienced as a result of a momentary glitch in the operation program. Resetting the CCU can often correct most minor problems.
If you require further assistance, please post back and let me know. I hope this helps you.
Thanks, we have had a technician out and it was exactly what you said. I'll be back washing, when he comes out to replace my lock, in no time!
Same problem with an Electrolux EWF 1087 front loader - will be calling a tech tomorrow!!
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