Printer says "turn power off then on again" I have done this several times with no results. Tried partial reset and still receive same error
Your scanner assembly is defective, it will cost more to have it replaced than a new printer would cost.
Testimonial: "Wasn't what I was hoping to hear but glad not to waste any more time on the problem"
I reinstalled my computer's printer drivers and it solved this problem. It has happened twice to me. Somehow the drivers had become corrupt.
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