Please need to find where to download firmware upgrade for the bd-hp21x as it will not play some new blu rays ?? was told to download upgrade and burn to dvd and should fix ?? but cannot locate the supposed firmware upgrades ?? please help ??

It may need BD Profile 2.0 Some players will not play discs if this is not present. All new BD discs are BD Profile 2.0

My onkyo DV BD-507 only play dvd disc, and dosent play blu-ray disc

If this is a Blu Ray Disk then your unit needs a firmware upgrade to be able to play the new Blu ray format. Contact Samsung for the upgrade file, burn to a DVD and run. The update will allow your unit play the new BR Format.

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Some newer blu ray disks will not play. Contact SAMSUNG support site and download the firmware upgrade for your unit. Follow the instructions and then it should behave better.

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Verify version of the firmware, if it is older then PN9062300, you will have to upgrade it. Newer version of the firmware can be found here. For instruction on upgrade procedure refer to the owner's manual.

You could try and update your player's firmware from Samsung. Here is a link http://www.samsung.com/us/support/detail/supportPrdDetail.do?menu=SP01&prd_mdl_cd=&prd_mdl_name=BD-P1400&prd_ia_sub_class_cd=P

You will need to download the firmware file and burn it to a cd-rom using your computer's cd burner then put it into the player. You will need to burn it in raw format and might need a burner program to do it. The player will need firmware upgrades often to be able to play the newer blu-ray movies.

Download the file from here
Then upload the file to flash drive/thumb drive ( it has to be usb 2.0 , formatted FAT, capacity 1Gb or below)
Stick the drive into BD player.
Select setup>firmware upgrade.
Follow on screen instructions.

You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.

I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

If you contact Sharp via the website, you can order a firmware update cd from them, or download one from the website (CD or usb version) Follow the instructions and within 5 minutes your firmware will be updated.
Worked on mine :)