I get the error "paper mismatch" when I try to print on envelopes with my hp C309a, even though I set it all up in Word 2007.
Even though the icon on the printer shows the envelopes entering the printer narrow side first, you have to set the printer up for, and feed the envelopes through, wide side first.
The first thing to check is to see if you have the right paper or envelope size in the printer settings. HP is unforgiving on this. this solved my problem.
I have a new HPC 309 printer. I cannot print from google maps and other things because paper mismatch pops up. I have connected it to the network successfully. Sometimes when I try to download I get printer not connected; yet when I check hp solution center it is. I have reinstalled it; still same problem.
Thanks for any help
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