Partner ACS phone system won't fwd calls to mailbox

How many mailboxes do you have set up?

If you have Partner Voice Messaging, it has limited storage.

Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).

Depending on the type of voicemail you have, That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming.

Yes you can have the 2 lines answered by a particular mailbox instead of the AA greeting.
Would need to know the model of the voicemail system that is installed to see if there are more than 1 AA menus.

Thsi change needs to be made in sys programming. Usually with a pc and vmmi software.

If you have that, call up your station and there is a setting for station fwd to vm setting you can adjust.

Dan

It sounds like the phone lost its programming of feature buttons. To reprogram them, press "Feature (star) 3" press the button to be programmed, and enter the feature code for the feature to be programmed:
Transfer -- Feature 70
Call Fwd (to mailbox) -- Feature 984
Call Fwd (to another ext.) -- Feature 4
Transfer caller to mailbox -- Feature 986
Page (general) -- Feature 60

Hope this helps!

If you know the admin password, you can go in there and reset that mailboxes password.

What do yout to program? wan

How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?

How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????

You have to know the admin login to change a mailbox password.

For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"

Please fill in the blanks.

With the new firmware of the 5x9 syncs the time of the phone system from the data of Caller ID. The provider is sending the wrong time stamp on the caller ID.

They did that to compensate for the new daylight savings time change.