Scanning Problems We have a Bizhub 200 and I'm trying to scan to my computer but it won't. Has worked in the past. We have an error code EAA002. Does that mean anything to you? Thanks!

I'm sorry to hear that you're experiencing issues with scanning and saving documents to your Google Drive folder. The error message you mentioned, "An Internal error occurred (255)," typically indicates a problem with the scanning software or the connection between your scanner and Google Drive.
Here are a few steps you can try to troubleshoot and resolve the issue:
1. Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can cause errors during the upload process. You can try restarting your modem/router or connecting to a different network to see if that resolves the problem.
2. Clear browser cache and cookies: If you're accessing Google Drive through a web browser, clear your browser's cache and cookies. Sometimes, outdated or corrupted cache files can cause issues with file uploads. After clearing the cache, restart your browser and try scanning and uploading the document again.
3. Update your scanner drivers: Visit the website of your scanner manufacturer and check if there are any updated drivers or software available for your scanner model. Outdated or incompatible drivers can cause scanning issues. Install any available updates and restart your computer before attempting to scan again.
4. Try an alternative scanning method: If you're using specific scanning software, try using a different scanning application or method to see if the issue persists. For example, you can use the built-in scanning functionality provided by your operating system or try a different scanning application altogether.
5. Contact scanner and Google Drive support: If none of the above steps resolve the issue, it's recommended to reach out to the support teams of both your scanner manufacturer and Google Drive. They can provide you with specific troubleshooting steps and assistance tailored to your setup.
Remember to provide them with detailed information about the error message, steps you've already taken, and any specific error codes or messages you encounter during the scanning process. This will help them diagnose and resolve the issue more effectively.
I hope these suggestions help resolve the problem you're experiencing and that you're able to scan and save your documents successfully.

Scan to SMB fails.Code 9144.

This code is not trouble or error code.This is the job number.So when scanning fails and you get this screen with the code then select the recent failed job and click on "Details" you will get the details about the failure of Scanning.Then note down the reason/detail and ask again.
Thanks

google you tube video and find how to scan to my computer from bizhub c220. do you know how to use pagescope the copiers web page system?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Has to do with your LAN cable a mail serrver

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

check that every one has a pin code??? is the folders on all computer shared.

try this site


Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

are you only on that scan can other scan to their computer? If so your computer is the problem check that folder scanning to is a shared folder

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Could not find that code on the Bizhub 200 service manual< normally a C will be the start of the code.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

this means the computer name and or passwordare incorrect when creating the one touch key in the user name and password fields the user name and password must match exactly to the name and password on the pc

As with most communications errors the first thing to always try first is shutting off the copier, unplugging it from the power source for at least 30 seconds, then plugging it back in, powering up and trying the scan-to-email functions again (once network synchronization has been completed by the copier).

EAXXXX is a communication's failure code generated by the copier to state that 1. The LAN cable is not physically connected, 2. Communication with the SMTP server has been lost, or 3. One or more of the e-mail addresses that someone attempted to send mail to doesn't exist or is invalid.

If the scan-to-email functions worked before this and have suddenly stopped, you may want to have your IT department reset the mail server.

It's also possible to have had some changes made to internal network address that has affected the copier's ability to communicate with the servers. Check with your IT to see if they've added any security software, changed network address structures, etc., around the time that the scan functions failed.

my lexmark 2500 scan wont work I get App4r exe problem...