It sounds as though your phone has been hit by a power surge or lightning. Try the phone at another location and try another phone at this location to make sure there are no problems with the line. I would almost bet you will find that another phone will work but this phone will not work at another location. Phones are very susceptible to a power surge and to a lightning strike. If another phone works at this location then just buy another phone. It will be cheaper than having this one repaired. Phones are cheap but repairs are not. Merry Christmas to you and your family.
Testimonial: "Thanks for the fast and candid reply. It looks like the phone is shot and not worth fixing. Happy holidays to you too."
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