Canon PowerShot A1100 IS Digital Camera Logo
Posted on Dec 15, 2009
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PowerShot A1100IS I cannot download pics, getting error message that Canon Utilities CameraWindow has detected a problem and has to close. Any ideas?

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  • Master 11,967 Answers
  • Posted on Dec 15, 2009
Anonymous
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Use a card reader to download your pics to a folder you create on your desktop.

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Solve your problem by using a card reader to download your pics to a folder you create on your desktop.
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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
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First try uninstalling and reinstalling Zoombrowser. If that doesn't help, it's very hard to troubleshoot software problems online. But why put up with the headaches of bad software in the first place? Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:

http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html
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Can't download pictures!

The problem might be the computer is not communicating with the software program. You can try to use another software from a photo smart or kodak easy share.

The easiest way also go to a store get your pictures on a CD, then download from the CD to the computer.

Take care
artgirl
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