When I turn the camera on the display appears to have purple lines through it and the camera will not take photos

Hello!

Please check the manual of the similar Olympus camera.

Hope it will help!
https://manualsbrain.com/en/manuals/38406/?page=51

If the LCD displays correctly on previous photos then the problem is more than likely a CCD or associated ribbon connector failure due to moisture/condensation or age/misuse. Good luck with finding a replacement part!

Hi,

If the previously captured images are appearing fine in the Camera, then the issue is with the CCD Image Sensor unit only. Check if the display icons are appearing normally on the Camera screen.

Try power resetting and Factory resetting the Camera to check if the issue can be resolved:
Power reset:
Remove the batteries from the Camera.
Press and hold the POWER BUTTON of the Camera for 15 seconds.
Then, reinsert the batteries after 1 minute.
Factory reset;
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK.

Home-->Settings-->Main Settings 1-->Initialize-->OK

That really sounds like CCD image sensor failure. This is something that you cannot repair yourself. How old is your camera? Is it still under warranty? Even if it's not, recommend contacting Canon, as such failure in recent cameras is very unusual. They may offer to repair it no cost, you never know. 1-800-OK-CANON for U.S. or Canada.

If the purple lines only appear when you point the lens INTO the sun or light source, that would be why they appear in the photo. If you have the sun/light source behind you and the purple lines still appear on the screen and in the photo, it's time to get a new camera.

How are your pictures coming out? If the photos you take after seeing these lines come out good, then it could be the LCD only. However, if you are unable to shoot, or the photo files are damaged, there may be a problem internally. You should contact Fuji to see if they have heard of this problem, and if not, contact local camera shops to see if they can take a look at it. Also, digital cameras and card will only last so long - they will wear out much sooner than their film counterparts did.

If it is only 2 months old,then you still have warranty.
A purple lcd, viewfinder and photo is a 100% CCD failure.
If out of warranty, not worth the repair.

There is recall on this model for this problem, Go to Canon USA web site, Look up Service advisory, CCD malfunction N/C to repair.

Contact Canon at 1-800-828-4040 and they will fix it.

I had a similar problem and it turns out to be a known problem with the CCD chip in the camara. Contact Canon and they will give you instructions to return the Camera including shipping labels. They will cover the cost of the repair regardless of the warrantee status and they are quick. You pay shipping one way.

The only issue i have is that the problem has returned a year later and I have to send it back. But I calledCanon and they said they would cover it.

Sounds like a defective CCD imager. You may be in luck. Canon should fix this for you for free, including free shipping both ways. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
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